Joe Giang, MBA

•Directly support the Electrical Electronic Electro-mechanical (EEE) division and EA/EV5 Directorate at NASA JSC •Lead a team of engineers that supported government furnished equipment (GFE) projects consisting of EEE duties, tasks and Jacobs projects •Support in reviewing flight hardware drawings •Resolve quality non-conformance due to workmanship during qualification and acceptance testing •Support the International Space Station (ISS) and Orion EEE Parts Control Board by providing Subject Matter Expert (SME) feedback •Develop and present EEE reports for the International Space Station, Artemis I and II Mission, Orion Mission, and Human Lander System hardware

• Lead Designer for the first Portable Wireless Cameras used on the International Space Station • Electrical Electronic Electro-mechanical component engineer for NASA Johnson Space Center • Develop EEE reports for International Space Station and Orion hardware • Assist in developing prototype hardware for use in ISS • Debug and Troubleshoot electrical hardware to determine root cause using Fault Tree Analysis • Analyze components to determine reliability in Low Earth Orbit operations • Support Parts Control Board on Government Furnished Equipment • Communicate with vendors to determine qualification and screening processes performed by manufacturing organizations on passive and integrated circuits • Determine up-screening requirements on EEE parts for Low Earth Orbit application • Develop Component level requirements for Lunar Rover for Deep Space Mission • Update PCB designs for prototype hardware • Work on a team to review non-standard EEE components to validate the success rate in space • Electrical Design Lead on Thermal Control Loop system for xEMU, Next Generation Space Suit

• Qualify new package for high volume microcircuits • Work with cross-functional teams in Philippines, Taiwan, and U.S. in allocating wafers and substrates for pre-production to qualify new substrate for BGA package • Develop bottom-up approach to create milestones and deadlines to meet production release schedule • Perform forecasting analysis with Spotfire to identify demand for FY20

•Applied system and component level knowledge in troubleshooting down hole equipment •Developed assembly and test plans, conducted testing, and reviewed results for assigned tool lines •Analyzed past data to improve test limits •Create and updated designs through engineer change systems •Implemented and enhanced safety protocols in manufacturing buildings •Assisted in failure analysis and root cause investigations on tools with low yields •Perform 8D methodology in resolving downhole tool field failures •Lead efforts to prevent material defect to be used on repair and production tools •Continuous improvement to decrease assembly time and improve manufacturing yield •Supported field engineers and technicians to diagnose application and manufacturing failures

•Assisted on the developing the heat treatment line in the new industrial plant in Bay City, TX •Focus on the automation system for the heat treatment line for welded and seamless steel pipes •Worked with thermal cameras to detect pipes through different processes on the heat treat line •Communicated with vendors on specifications and requesting quotes for industrial equipment •Worked with operators and various engineers to show management the advantages of thermal cameras and how to minimize human error on the heat treatment line

•Worked and communicated daily with designers, test, and system engineers to qualify custom integrated circuit devices •Ran bench level tests and experiments utilizing oscilloscopes, PS, DMM, Curve Tracers, and custom hardware to evaluate motor control ICs. •Created database from failed ICs to determine trends in possible defects and systemic issues •Application level testing on pre-production ICs •Conduct 8D reports and determine root cause analysis on defective ICs •Experience with Teradyne Automated Test Equipment and High Temp Ovens to qualify pre-production ICs •Lead quality engineer co-ops in developing failure analysis databases and guide individuals in determining customer return failures

•Worked on the Desktop Hardware team implementing new hardware through the corporate headquarters and at retail centers •Created Access databases to manage and upkeep VMware, virtual environment used across USAA •Renewed all security certificates on expired thin clients

•Assisted employees over the phone and on the floor with hardware, network, and software application errors that they encountered •Worked on Cisco routers, servers and rerouted patch panels throughout the office to a new central server location •Assisted in the setup of a new office building with a central network, telephone, and desktops

•Dell Certified, Troubleshoot and repair laptops and desktops •Created new Norton Ghost images for campus laptops and desktops with updated applications and security patches •Setup servers, upgraded the network switches and wireless access points through the campus

•Traveled through the Dallas Ft. Worth area to work on-site and one on one with customers to resolve computer, network and other hardware issues •Adapted to working under deadlines and high pressure situations •Assisted customers over the phone, through VNC and Remote Desktop with software applications

Member of IEEE, Officer positions held in Vietnamese American Student Association (2008-2011), Officer positions held in Chinese Student Association (2008-2010)

Focusing on courses that will give me the tools and techniques to lead a team. Focused on Supply Chain and Operations Management