Joe Lavin

Experience: Managing the acquisition and development of a 3 star hotel and restaurant into a 4 star town house, winning AA Hotel of Year Wales 2005/6, a which good food guide award & michelin recommendation. Controlling marketing, revenue and strategic investments during this period which saw turnover quadruple. Helping to then manage the sale and transition from a family run single property site into its new role as part of the Coaching Inn Group following their successful acquisition. Spending the 5 years from purchase by CIG, developing further the team and product in line with corporate strategy and in doing so winning the group's GM of the year award 2017/18 and then group's Hotel of the year 2018/19, alongside seeing our Head Chef win Head Chef of the year and Head Housekeeper win Head Housekeeper of the year. Now Operations Area Manager as part of The Inn Collection Group after joining in August of 2022 looking after a region of 8 sites and counting as the company expands into Snowdonia National Park, Lancashire Coast and beyond. Goals: Having maintained and improved single property turnover and development, making the Castle one of the key performing sites within the CIG group. Going on to trouble shoot in newly acquired CIG properties. Devveloping key people within the team to allow succession into GM and Assistant roles, maintained the Castles reputation for creating the best candidates for all hospitality positions. I now look to use this skill set to develop multi site success and team development and succession for my new company the Inn Collection Group as they expand across the UK. Specialties: All aspects of hospitality, in both settings of a privately run, single property super premium site and then as part of a large national corporate group and the uniquely different challenges both present. Skills include, but are not limited to: Room revenue, rate management, strategic planning, new acquisitions, new concept launch, system changes, Rezlynx, Polaris, Procure Wizard, Zonal, Collins, and Resdiary, budget planning and creation, P&L delivery, food service, wine list creation, menu planning and development, kitchen, housekeeping; standards and timings/planning, G.P and cost calculations, maximising revenues, cost cutting, training and development Awards: AA Hotel of Year Wales 2005-06 AA Two Rosette winner 2005-present day Which Good Food Guide Wales 2005-06 Michelin Guide Recommendation 2005-present day Coaching Inn Group G.M of the year 2017-18 Coaching Inn Group Hotel of the year 2018-19