Joe Jezorski

Serving as the sole IT hire for a 50-person construction and remodeling company, responsible for all technology, security, and infrastructure operations across the organization. ◆ Key Responsibilities: •  Identity & Access Management: Manage user roles, permissions, and data access controls across all business systems. •  Google Workspace Administration: Oversee IAM, user provisioning, and security settings for the entire organization. •  Salesforce CRM Administration: Manage platform configuration, user access, and data integrity for business operations. •  Systems Integration: Led end-to-end integration of Salesforce and QuickBooks, streamlining financial data flow and eliminating manual cross-platform entry. •  Vendor Management: Coordinate with third-party vendors and service providers to manage platform security, compliance requirements, and contract terms.

As the sole IT and infrastructure administrator for a multi-state healthcare organization, I supported 40 offices across six states — managing everything from LAN/WAN infrastructure and endpoint security to identity management and HIPAA compliance. ◆ Key Responsibilities: • Onsite Infrastructure & Network: Managed LAN/WAN environments across 40 offices; racked and configured Fortinet, SonicWall, and Aruba hardware including firewalls, switches, access points, and site-to-site VPNs. • Endpoint Management: Deployed and administered Microsoft Intune for MDM and patch management, maintaining compliance and system updates across 500 devices. • Identity & Access Management: Deployed Microsoft Entra ID and Active Directory, centralizing account provisioning, group policies, and access control across 500 endpoints. • Endpoint Security: Deployed and operated SentinelOne EDR, integrating automated threat detection and remediation across all endpoints. • HIPAA Privacy & Security Officer: Led root cause analysis and process improvement for all reported security incidents and breaches; conducted annual HIPAA Security Risk Assessments. • Hardware Lifecycle Management: Owned full lifecycle for 500+ endpoints — procurement, deployment, preventative maintenance, and decommissioning. • Documentation & SOPs: Developed and maintained system configurations, incident response playbooks, and operating procedures across all sites. • Disaster Recovery: Directed DR planning and implemented data backup and business continuity processes to minimize downtime. ◆ Achievements: ▸  Sole IT administrator supporting 40 offices across 6 states — built and maintained the entire infrastructure stack independently. ▸  Implemented Microsoft 365 (Exchange Online, SharePoint, Teams, DLP) enterprise-wide while maintaining full HIPAA compliance. ▸  Strengthened security posture through SentinelOne EDR deployment and HIPAA compliance oversight across a distributed workforce.

Led complex technology and operational projects across a multi-site healthcare services organization, managing scope, scheduling, budgeting, and stakeholder coordination on projects up to $2M. ◆ Key Contributions: •  Microsoft Dynamics 365: Served as subject matter expert for enterprise-wide ERP and CRM implementation, driving adoption across the organization. •  Learning Management System: Spearheaded creation and deployment of a company-wide LMS, streamlining training and operations across multiple applications. •  Project Management: Managed full lifecycle of high-priority projects from scope definition through delivery, ensuring alignment with budget and organizational goals. •  Cross-functional Collaboration: Partnered with CFO, clinical staff, and administrators on complex staffing and regulatory projects.

Managed office operations and compliance for a startup hospice and homecare agency, supporting state licensure, regulatory audits, and business development during the organization's early growth stage. ◆ Key Contributions: • Secured service contracts totaling $550K in annual revenue supporting long-term financial stability. •Launched the hospice volunteer program and assisted with state licensure and CHAP survey completion. •Ensured compliance with state and federal regulations through detailed personnel record audits.