joe goodwin

customer support manager

About

Customer Support Manager at Vetasi Limited

Country

united kingdom

City

twickenham

Industry

information technology and services

Skill

maximo, business process, it service management, integration, solution architecture, service management, it asset management, service delivery, itil, requirements analysis, architecture management, maintenance management, sla, business analysis

Experience

application support

interserve

2001-1 - 2007-1 · 6 yrs 1 mo

customer support manager

vetasi limited

2007-3 - Present · 19 yrs 7 mos

Welcome to Vetasi – your partner for Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM) and IT Service Management (ITSM) solutions that transform and streamline business operations.Vetasi provides truly effective solutions to manage your business and all your strategic assets to better serve your customers and future-proof your organisation for the challenges ahead. Matching our market-leading business and operational knowledge and expertise to market-leading products, Vetasi works with IBM Maximo for EAM, Tivoli and SmartCloud for ITSM and Syclo for mobile technology.Vetasi has by far the largest Maximo consultancy team in Europe and Africa. This enables us to deploy the right business and technical resources in a timely manner on all our services work, from short one day assignments to the multi million pound projects that Vetasi has worked on over the past 5 years. Vetasi incorporated its African subsidiary in 2009 in Pretoria and following this success, we launched a brand new division for Central and Eastern Europe in April 2013, based in Poland.