jocelyn gonzalez

* Look up customer account information * Check on status of orders * Place orders for customers * Make changes to accounts by request of customers * Answer general customer questions

* The go-to person for employee administrative office issues * Assist in organizing and executing internal events * Facilitate on-boarding of new employees – set up desks, hardwares, onboarding meetings, conduct tour of the office, first day paperwork, etc. * Work with the IT and HR teams to handle new hire and existing employee moves * Maintain the overall appearance, cleanliness and operation of the office. * Serve as the main contact for company purchases. * Ensure office is well-stocked with supplies and snacks. * Send, receive, and distribute mail and packages. * Manage budget with manager on events and employee packages. * Work closely with the building management team and external vendors for office related items

* Office Management: Maintain general upkeep of office, including the break room/kitchen, lounge areas and conference rooms. Coordinate and oversee facility management, IT maintenance, office/kitchen supplies, deliveries, relationship with building management, vendor management, etc. * Reception: Answer, transfer and monitor phones, greet clients and vendors, schedule meetings, assist in travel arrangements, and generally act as the face of Betts for all outside guests. * Event Planning: Coordinate and organize office events i.e office philanthropies, networking socials, happy hours, anniversary luncheons, birthdays, etc. * People Operations: Assist with managing all on-site recruiting procedures. Point of contact for all on-site interviews and candidate visits, as well as the owner of all on-boarding and off-boarding processes for new and existing employees. * HR: Assist Director of HR and Finance Team with various project.

* Greet and Check-in guests * Onboarding and offboarding for new and existing employees * Assisted opening 2 new office locations * Assisted in multiple office moves for 200+ employees * Answer general office inquiries * Coordinate and organize office events such as happy hours and meetups * Maintain upkeep of the office * Manage office supplies and handle weekly office inventory management * Track and complete monthly office expenses using Excel and Concur * Maintain a good relationship with landlord * Obtain Certificate of Insurance and ensure all vendors are consistent with building requirements * Responsible for sending and receiving daily shipments and processing regular mail.

* Petcube is a leader in Connected Pet, defined at the intersection of Connected Home and Pet Care. Its first product, Petcube Camera, is an interactive pet camera that lets you see, talk to and play with your pets remotely from your smartphone. * Petcube is headquartered in San Francisco and part of Y Combinator. * Event Planning/Management such as CES. * Established and maintained relations with program partners. * Managed inquiries and program applications. * Monitored and analyzed program effectiveness. * Collected customer feedback. * Maintain conference rooms. * Maintain office cleanliness. * Aided with the creation of an informational video. * Create social media content.

* Event Planning/Management such as CES. * Order supplies and snacks for office. * Maintain conference rooms. * Maintain office cleanliness. * Collected customer feedback. * Aided with the creation of an informational video. * Create social media content.

* Stock Inventory * Product Knowledge * Cashier * Interact with customers

Teacher's Aid for a class taken previous semester called Proseminar in Foreign Policy Analysis Dissertation titled "When a Picture Can't Beat a Thousand Words: On Perceptions of War", 2015 Activities and Societies: International Education Exchange Council