Joaquin Gonzalez Budino

Full Stack Developer @ Cigo Tracker

About

☕ 𝗔𝗕𝗢𝗨𝗧 𝗠𝗘: Need to implement new features in a scalable and clean way? I am a Software Engineer with 5 years of experience in fullstack development. Feel free to contact me. I would be proud to contribute to your project. 🚀 Recent Key Achievements: Cigo Tracker: I was a key contributor to the 2-Way Customer SMS feature. This tool enables delivery teams to text customers in real-time directly from the platform. It has significantly boosted delivery success rates and customer satisfaction across North America. Adalove: Integration of social media into a customer service-focused chatbot, following a microservices architecture, in order to centralize all incoming messages from different sources and automate each response according to the query. The efficient operation and adaptability of the chatbot in automating recurring queries in certain companies led to an increase in chatbot adoption by companies such as Banco Itaú, Banco Atlántida, and Petrobras SA.

Country

Argentina

City

Buenos Aires

Industry

Computer Software

Skill

NestJS, Express.js, .NET Framework, C#, TypeORM, MySQL, PostgreSQL, MongoDB, RabbitMQ, Redis, Docker, Bootstrap, React.js, Data Pipelines, Microsoft Azure, Python, Apache Spark, Apache Kafka, Apache Airflow, Amazon Web Services (AWS)

Experience

Full Stack Developer

Cigo Tracker

2024-8 - Present · 2 yrs 2 mos

I am mainly responsible for optimizing backend services to provide real-time tracking delivery data for logistics purposes. In addition, I must migrate legacy code into modern web architectures besides implementing new features and integrating external services. Major Achievement Feature: Developed and launched the 2-Way Customer SMS feature, which significantly improved delivery success rates and customer satisfaction by enabling real-time updates between dispatchers and customers. https://www.newsfilecorp.com/release/261708

Full Stack Developer

ADALOVE

2022-1 - 2024-7 · 2 yrs 7 mos

Argentina

✅ ITalk - I worked on a customer service chatbot designed with Nodejs based microservices architecture. My main task was integrating multiple external APIs (WhatsApp, Facebook, Instagram, Twilio, and others) as data entry points, ensuring smooth message processing and automated responses. ✅ Tickets CRM - I contributed to a logistics-focused CRM platform for managing customer complaints and service inquiries through email, chat, and phone calls by optimizing REST APIs, documenting and testing them. ✅ Claro Gestor - SQL scripting for incident ticketing management.

Full Stack Developer

Claw Studios

2021-1 - 2022-1 · 1 yr 1 mo

Argentina

✅ Aspen Consultores - The most notable project I worked on was a B2B meeting and recruitment management platform. This role gave me strong experience balancing frontend and backend responsibilities while working with diverse clients. ✅ I contributed to building mobile and web applications for Claw Studios’ clients in the US and UK, by collaborating in an agile and prototype-driven process, turning client ideas into production-ready solutions. These apps were: Mapped, Solonomas and Bmind.