joanne sarver

scheduling supervisor

About

Owner/Designer, TRIMMINGS YOUR WAY, LLC

Country

united states

City

benson

Industry

medical practice

Skill

leadership, recruiting, healthcare, healthcare information technology, executive search, business strategy, microsoft office, program management, policy, customer service, medical coding, talent acquisition, market research, hospitals, strategic planning, management, medical terminology, icd 9 cm, icd 10, cpt, hcpcs, ris, human anatomy, technical recruiting, business intelligence

Experience

scheduling supervisor

raleigh radiology

2016-5 - Present · 10 yrs 5 mos

scheduling associate

raleigh radiology

2014-2 - 2016-5 · 2 yrs 4 mos

* Schedule the time and exams for patients * Perform pre-registration procedures * Schedule, confirm, and reschedule patient appointments * Perform pre-registration, faxes report, scan documents and punch clinical data * Handle customer service associated requests, communicate preparations and handle call backs * Coordinate legal records requests and perform a variety of other clerical tasks * Answer incoming calls in a polite and expert manner * Place calls to referring physicians for patients expressing complexity with scheduling * Identify patients with particular needs and solve problems accordingly * Update account information at the point of scheduling * Fax and scan documents * Verify client demographic and insurance information * Communicate and interact with all departments effectively and competently * Maintain patient privacy