Joanna Dias

Promoted to HRBP/ Generalist within one year of working at FreshPoint, a Sysco company and leading produce distributor in North America, acting as the primary HR contact for 250+ reporting directly to the CEO and with a dotted line to the VP of HR based in the U.S. -Lead full-cycle recruitment and onboarding for hourly and salaried roles, hiring 50+ employees per semester, driving efficient talent acquisition and reducing time-to-fill. -Manage payroll, timecard approvals, benefits administration, vacation requests, and LOA approvals using ADP/Workday HRIS, ensuring 100% compliance and payroll accuracy. -Develop and implement 80+ annual compensation proposals, aligning internal equity with external market data, supporting retention and fair pay practices. -Partner directly with C-level executives (CEO, CFO,), providing HR insights and workforce analytics to influence business strategy and decision-making. -Handle WSBC claims in partnership with EHS, achieving timely claim resolutions and reducing processing delays. -Advise managers on employee performance and disciplinary actions, improving team effectiveness and mitigating workplace conflicts. -Facilitate group training sessions (Health & Safety, Code of Conduct, Bullying & Harassment, Respect in the Workplace) for 100+ employees, enhancing compliance and awareness. -Spearhead Sysco Speaks Engagement Survey with 97% participation, increasing engagement score by 4% YoY. -Lead company-wide benefits enrollment programs, ensuring employees understand and maximize available coverage. -Organize 12+ annual employee engagement events (Town Halls, Employee of the Month, Quarterly Celebrations), strengthening recognition culture. -Support the transition from ADP to Workday (HRIS & Payroll migration), participating in data validation, UAT testing, and change management communications to ensure a smooth system implementation. -Providing guidance to managers on interpretation working with provincial and federal legislation.

Reported to the HR Business Partner and supported a regional HR team of 5 across FreshPoint sites in Vancouver, Richmond, and Nanaimo. -Provided day-to-day HR administrative assistance, managing documentation, data entry, and compliance tracking across three locations. -Supported full-cycle recruitment for warehouse and administrative roles, contributing to the hiring of 80+ employees within one year. -Facilitated smooth onboarding and training for all new hires, ensuring completion of documentation, orientation modules, and policy sign-offs. -Updated and maintained over 30 job descriptions and posting templates, ensuring accuracy and alignment with current responsibilities. -Managed internal HR trackers, improving data accuracy and reporting efficiency for vacation balances, LOAs, and headcount. -Drafted and issued official HR letters, including offer letters, verification letters, and promotion notices, ensuring consistency and compliance. -Participated in key HR initiatives such as the annual Sysco Speaks survey, employee benefits re-enrollment, and quarterly engagement campaigns. -Conducted reference and background checks for all shortlisted candidates, supporting due diligence and compliance during the hiring process.

Reported directly to the HR Manager and Provincial Administrative Officer, supporting the execution of public-sector HR operations for over 1,000 civil servants and ensuring full compliance with Brazilian labor and government policies. -Implemented and monitored adherence to federal and state labor laws, ensuring 100% compliance across departments. -Managed and updated confidential records for 1,000+ public employees, safeguarding data integrity and privacy. -Processed 150+ leave requests, licenses, and vacation applications, maintaining organized documentation and accurate HRIS records. -Posted government job openings across official and external platforms -Screened 500+ resumes annually and coordinated interviews with hiring managers, streamlining the recruitment pipeline for critical vacancies. -Led onboarding for new public servants, ensuring proper orientation, documentation completion, and smooth integration. -Monitored and reported on employee benefits, contributing to internal audits and maintaining compliance with government standards.

Supported the People & Culture department with full-scope HR, recruitment, and internal communications initiatives, helping optimize hiring strategies, documentation workflows, and cross-functional team collaboration. -Led end-to-end recruitment processes, including resume screening, cover letter evaluation, candidate shortlisting, and coordinating phone interviews across departments. -Conducted market research to support talent strategy and advised marketing initiatives aligned with industry benchmarks and internal branding goals. -Developed and standardized internal documents including hiring checklists, report templates, and quality assurance guidelines to enhance operational consistency. -Organized and facilitated team meetings, promoting transparency, project alignment, and collaboration across People & Culture and other departments. -Mentored junior staff and interns, offering guidance on professional development, process adherence, and team integration. -Delivered exceptional client service by managing high-volume inquiries, maintaining professional communication through email and phone, and ensuring timely responses aligned with company standards.

Completed a Business course at CICCC in Vancouver to build depth in my business knowledge following my HR studies. At the end of the course I was Invited to speak at CICCC about how to secure jobs through LinkedIn, sharing tips and strategies on building an impactful profile, networking, and job searching effectively on the platform.

Diploma in Human Resources Management A comprehensive program focused on core HR functions, including talent acquisition, employee relations, labor legislation, performance management, compensation and benefits, and organizational development, preparing professionals to support strategic people management in diverse business environments.

Bachelor’s Degree in Business Administration A program focused on business strategy, finance, marketing, operations, and organizational management. Designed to develop analytical, leadership, and decision-making skills for corporate and entrepreneurial environments.

During high school, I had the opportunity to participate in an exchange program in the UK, which helped shape my communication skills, cultural adaptability, and interest in working in international environments.