Joane Basilio y Santiago

Managing, Guiding, Coaching & Motivating the team of security coordinators across Hamad Medical Corporation.

Overall support of the Sr. Security Manager, managing and overseeing the daily security operations of the team.

Managing the security operations and all security staff deployed in HMC-AS, HMC-GH, & Umm Garn/Bugarn Isolation Center/Buildings.

 Provides Virtual Assistance and property preservation data entry service to Preservation Company in Las Vegas & Oregon.  Generate Excel task report from the system and create tasks schedule to be completed for the day, week & month  Daily update the schedule and monitor behind tasks and completed tasks per day.

 Sourced candidates/applicants through Facebook and invite to report for Initial Interview  Make report through Google Sheet for easy access of all the agency staffs in the Philippines and Qatar.  Update recruitment report daily and monitor the changes.  Receive emails and calls from candidates and interested applicants.  Reports daily to the senior staff and Manager in Qatar, through Whatsapp and email.  Email resume and supporting docs of sourced applicant (HSW & Skilled) to the Recruitment staff in Qatar for marketing.  Monitor the in and out finances and office expenses.

Recruitment Coordinator/HR Assistant – Human Capital Management Pointwest Innovations Corporation - UP-Ayala Technohub Quezon City  Source Pro-hires Java Developer candidates through Monster.com  Call out shortlisted sourced candidates to invite for Assessments  Schedule sourced candidates for Phone Interview by Talent Acquisition Associates  Schedule candidates for Initial and Technical Interview with TA, Team Leads and/or Managers  Reference check qualified candidates before Job offering - (3 references)  Call out qualified candidates for Software Engineer, Business Analyst, and Data Management Bootcamp Training  Schedule Boot campers for their Technical Interview with Team Leads or Managers  Endorse Boot campers to the respective leads of the team  Update Main Tracker and Business Analyst tracker regularly  Respond to the follow-ups of candidates thru mail and text message  Encode resume per Market Circle  Scan and Photocopy docs and different files  Coordinate with the Team leads and Managers for their available schedule for Technical Interview  Send G- Calendar invitation for Initial Interview and Technical Interviews  Encode all resumes received from email, walk in, and referral for future opening positions. (Kept for pool)  Courteously send regrets or inform candidates who didn’t meet the company’s standard for exam and assessments.  Courteously answer telephone calls  Receive emails and calls from candidates and interested applicants and courteously respond to them immediately.

 Attend and complete all training sessions deemed appropriate by the supervisor.  Understand all standard operating procedures in task execution and quality control measurements.  Work alongside senior staff assisting them in the efficient execution of work requests.  Perform all necessary processing functions to ensure delivery of the task assigned.  Comply with the client and Pointwest working protocols.  Assist in administrative functions, as needed. Pricing Team (CBA Migration and Core Staff) – February 2013 to June 2014  Pull reports (in Excel File) and QC all data from QC report vs. intent file provided by Onshore Managers.  Confirm requirements if there any inconsistencies found from respective Tiers for Migration  Involves in internal meeting and raise questions for clarification.  Perform deeper analysis and research on all complex set ups.  Update(Divisions, BPL’s, and Groups of different fields and put them in production for Migration)  Quality checks an update to ensure accuracy and error free. Benefit Fulfillment Group (BFG-UHG) – April 2012 to January 2013  Golden Rule Project – Create BPL’s and update copay’s using BA Tool  Check and QC each and every entity assigned before we put them into production.  Analyze Triage forms and process Phbit requests.  Quality checks an update to ensure accuracy and error free.

 Provide various clerical and administrative duties, including ICS maintenance, filing, faxing, and inventory reporting.  Making sure the Inventory Control System is always updated and free from error and bugs and all the reports are accurate.  Manage receipt of abaca purchased, compute standard reseko and input the data to Inventory control system for inventory and final printing of official receipt of payment for supplier.  Check and analyze records of daily stocks of abaca purchased.  Double check and tally stocks from inventory system and manual records to make sure they are of the same result.  Daily update manual stock inventories and excel report for the Manager  Daily send email of inventory reports to all the Managers and to the President of the company.  Manage and maintain technical stuff, like troubleshooting PC’s, printers and internet connection  Answer telephone calls courteously

 Assist teachers of San Andres, Catanduanes Elementary School during Philippine National Elections.  Prepare and put in place all PCOS machines, batteries and transmitters in every room assigned day before National elections.  Help and train assigned teachers to properly handle PCOS machines assigned to them and check all the machines, running and back and forth making sure everything are going well.  Troubleshoot PCOS machines that stopped processing during live voting and some machines that are acting.  Completed all the tasks with less supervision from the roving supervisor. The only PCOS Assistant that handles more than 10 PCOS machines in the province of Catanduanes.

 Assist senior staff/officers of C&C Department  Receive subscriber application forms daily from sales agents and encode information of every clients and customers and forward all SAF to postpaid plans SAF processors.  Count and logged processed forms and send “end of day” report to C&C Manager.  Pull out records and forward SAF to fraud department to analyze and check inconsistent signatures.  Courteously answer telephone calls from clients, employees inside the C&C department and from Managers.  Receive incoming mails and deliveries from couriers.  Assist in administrative functions, as needed.