Joana Assunção
Head of People @ Meetz
About
I am a program manager with almost 8 years’ experience developing projects and programs for people, business and communities. Understanding people’s needs and translating them into tangible solutions is what I do best. As a person-driven, there is nothing more fascinating than connecting people. People transform the world. And every opportunity to make people thrive through programs that leverage communities, generating experiences, is powerful. I am passionate about doing it.
Brazil
São Paulo
Non-profit Organization Management
Presentation Skills, Comunicação oral, Gestão de relacionamento com o cliente (CRM), Vendas, Negociação, Atendimento ao cliente, Google Workspace, Direção de projetos, Desenvolvimento de projetos, Capacidade de organização, Coordenação de projetos, Relacionamento com clientes, Treinamento, Negócios, Perspicácia comercial, Implementação de projetos, Equipes de projeto, Envolvimento comunitário, Facilitação, Gestão de aprendizado
Experience

Program Manager - Learning, Diversity & Inclusion
São Paulo, Brasil
- Responsible for creating Programs of Learning, Diversity & Inclusion, managing the work plans, resource needs, timelines, prioritization, and execution, from kick-off to delivery. - Organised and managed the workflow of the teams to achieve project objectives on time, within scope, and on budget, ensuring that all appropriate approvals are obtained before work is released; - Responsible for the communication of the status of the programs, facilitating relationships between stakeholders; - Contributed in a proactive and consistent manner to the company by building and strengthening an inclusive culture and sense of community in and between teams. Achievements: Created the Employee's Benefit of Development Plan, which has saved the company U$ 2 million, and impacted more than 1,000 employees.

Learning and Development Analyst
São Paulo, Brasil
- Redesigned, implemented and managed the company's entire Onboarding Experience, and its results, monitoring continuously; - Acted proactively solving problems of different areas of the company; - Responsible for creating and facilitating teamwork rituals. Achievements: Developed an Onboarding Program which impacted more than 1,200 new employees and earned an eNPS (employee net promoter score) of 90%.

Program Manager of Education
Recife, Pernambuco, Brasil
- Responsible for creating Educational Programs, learning experiences and courses, managing the work plan, resource needs, timelines, prioritization, and execution, from kick-off to delivery. - Organised and managed the workflow of both internal staff and external consultants to achieve project objectives on time, within scope, and on budget, ensuring that all appropriate approvals are obtained before work is released; - Facilitated relationships between the organization and the partners, writing reports; - Responsible for the attraction of new investors; - Monitored and created of indicators of Development and Social Impact for communities and partners; - Responsible fot Teacher's training and development Achievements: Raised more than one million reais (U$ 300k) from multinational companies for the Program of Social Leaders, benefiting more than 7,000 families in 100+ different communities, for which received a United Nations recognition. - Trained 200+ favela community leaders in how to create their own social project.

Teacher Experience Specialist
São Paulo, São Paulo, Brasil
- Responsible for Teacher's Experience journey (starting with recruitment until teacher's development); - Delivered trainings, collected data and measured success indicators of teacher's development program. - Coordinated and supported teachers on new courses creation; Achievements: the courses developed by the team of teachers went on to generate millions in revenue and secured a $16 million-dollar new investment for the startup.

Recruitment and Training Coordinator
São Paulo e Região, Brasil
- Responsible for the recruitment of the market's top leaders from major companies and for trainning them to develop teaching skills, such as public speaking, communication, leadership, negotiation and productivity; - Recruited professors who developed a course that generated more than 500,000 students for the company. Achievements: I trained more than 100 professionals who scored 9.8 out of 10 in the final evaluation made by hundreds of students.

Sales Consultant
Recife, Pernambuco
- Led a team of 60+ franchisees, building relationships with customers, managing deliverables and creating roadmaps by doing backlog prioritization on demand. - Responsible for developing and implementing the franchise expansion strategy, and developing the customer experience process, which resulted in a 300% increase in revenue in 6 months.

Trainer in Communication and Public Speaking Teacher
Recife, Pernambuco
- Trained and developed public speaking skills of a team of 10 professors, and taught more than 600 young people and adults in public speaking - Coordinated and developed sales team, conducting frequent meetings focused on building relationships with clients. - Worked as master of ceremonies in event with more than 20k people, managing a team of 30+ staff
Joana Assunção's Contact Information
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