joan njogu

customer service agent

About

I am a Go getter and Ready to work in a challenging environment, I don't like monotony

Country

kenya

City

kenya

Industry

airlines/aviation

Skill

microsoft office, microsoft excel, management, microsoft word, customer service, powerpoint, english, windows, research, outlook, teaching, public speaking, strategic planning, budgets, analysis, teamwork, team leadership, aviation, business strategy

Experience

management trainee

kefga

2009-1 - 2011-12 · 3 yrs

marketing company product, managing and handling complaints, workshop setup at the International show

sales executive

i&m bank

2009-7 - 2010-1 · 7 mos

basic sales opening new accounts

marketing executive

renewable energy technology assistance prgramme

2009-1 - 2009-5 · 5 mos

Developed their current website, creating awareness for company products and analyzing market especially competitors

customer service agent

kenya airways

2011-12 - Present · 14 yrs 10 mos

Transit, Checkin and Departures

Education

millenium academy

2003-1 - 2005-1 · 2 yrs 1 mo

Nothing much to say just scored enough to get to campus Activities and Societies: Sang in most graduation ceremonies except mine, attended seminar at ISK,was active in base ball and i was an A* student in both literature and Art classes

education

1993-1 - 2002-1 · 9 yrs 1 mo

Nothing much Activities and Societies: Dancing, Singing, Music class

university of eastern africa baraton

finance

2011-1 - 2015-1 · 4 yrs 1 mo

N/A Activities and Societies: none

africa nazarene university

marketing

2006-1 - 2009-1 · 3 yrs 1 mo

Graduated with Second Class Honors Lower Division, Team building at Maasai Lodge crossed the bridge between kitengela glass and the lodge (not for the faint hearted) Activities and Societies: AISEC