joan grand

principal health quality technologist

About

Principal Health Quality Technologist at The MITRE Corporation

Country

united states

City

washington

Industry

hospital & health care

Skill

leading projects and programs, data analysis, improving business operations and capabilities, leading and managing personnel, implementing health technology solutions, building and maintaining trusted relationships, advocating and leading change, public speaking, organizational effectiveness, labor relations, medicine, healthcare, strategic planning, clinical research, healthcare management, hospitals, quality improvement, patient safety, emr, critical care

Experience

medical center administrative director

kaiser permanente health plan of the mid atlantic states

2011-1 - 2013-12 · 3 yrs

Opened first of five multispecialty centers in the Kaiser Permanente’s “Hub and Spoke” model for integrated health care delivery. Responsible for ensuring excellence in clinical and customer care for a world class 175,00 square foot medical facility with primary care and over 27 medical and surgical specialties, including 24/7 departments. Direct oversight of front office reception staff, in-house supervisory staff RNs, and the 24/7 Urgent Care / Clinical Decision Unit (UC/CDU).

clinical manager

inova health system

2000-4 - 2010-12 · 10 yrs 9 mos

Inova Fairfax Hospital is the 833 bed flagship tertiary care Magnet Hospital of the Inova Health System with ACS verified Level One Trauma Center, Emergency Services, nationally renown Cardiac Services and a TJC certified Stroke program. Managed day-to-day operations of approximately 150 FTEs in an 86+ bed Adult ED with over 80,000 annual visits and a 35% admission rate. Responsible for day-to-day operations of the Adult ED from a global administrative, clinical and strategic perspective. Represented the ED at the hospital and system level.