joan arnold

Wrote and edited stories for air, and edited video for news on AVID News Cutter; in addition, gained experience in floor directing, operating the teleprompter and studio pedestal cameras.

Troubleshooting and repair of hardware - lcd screens, hard drive installation and data transfer, video/graphics cards, heat sinks, power supply, fans, keyboards, network cards Troubleshooting and repair of network connections Virus removal

Hands-on operation of Panasonic DVC-Pro cameras to shoot live news video; edited video using Final Cut Pro 4.5; gained in-the-field experience driving the ENG van and tuning-in microwave feeds from ENG trucks. Retrieved video from Pathfire, operated robotic cameras and teleprompter, and coordinated among station reporters, producers and production staff to produce a unique, accurate and unbiased news product.

Gained broad-ranging, first-hand experience in multiple television production functions including serving as Floor Manager directing the studio floor during live and taped productions; operated studio pedestal cameras, jib camera and teleprompter for studio productions, and handled the technical directing for the morning and evening news shows on a GrassValley Kalypso switchboard. In role as Editor, edited video for news on DVC-Pro decks and Final Cut Pro 4.5 Created over-the-shoulder graphics and full screens on PostDeko, and used the Pinnacle Still Store to call up mug shots and full screen graphics; mixed audio for the live news and taped productions.

* Reviewed insurance policies for correctness and clarified numbers as needed. * Processed insurance policies. * Maintained the office file system * Processed the office's outgoing mail

* Collected time data from our technicians for billing. * Assessed inventory needs for construction sites as well as private clients and ordered from suppliers. * Review invoices and check requests. * Sorted and matched invoices and check requests. * Set invoices up for payment. * Prepared analysis of accounts. * Resolved invoice discrepancies. * Vendor file maintenance. * Correspond with vendors and respond to inquiries. * Spoke with customers regarding products and services, over the telephone as well as in store * Maintained the office file system. * Sorted outgoing and incoming mail.

* Provide telephone support for Apple iOS devices, including iPhone, iPad, iPod touch, and iPods. * Work with the customer to decide if a hardware or software resolution is needed * Guide customers in steps on resolving various issues regarding their device. * Work efficiently and timely to resolve issues * Decide when to escalate to more experienced personnel

* Troubleshooting and repairing malfunctioning games, including electrical and mechanical mechanisms * Performing regular maintenance in game room * Completing daily checks of games and systems to ensure functionality * Assisting guests on a daily basis

Successfully perform a wide variety of TV production and broadcast responsibilities for this locally prominent television station, working in close concert with station directors and producers to produce quality media content. Under pressure of broadcast deadlines, edit video and audio, non-linear (Avid Newscutter, Final Cut 7 and Edius) and linear, coordinating with producers to ensure accuracy of video and audio content for broadcast; use multiple tape formats including Beta and DVCam. Receive feeds from photographers in the field using microwave and KU feed bands; also retrieve video from CBS Newspath, Fox iPump and CNN News Source server sites; edit packages as requested and provide creative/technical support to photographers and other editors. Perform numerous additional support functions including but not limited to assisting with scheduling and tape orders, training of new editors, and communicating with visiting affiliates to integrate technologies.

Production Assistant at WUFT-TV","Editor at WUFT-TV","Master Control Operator at WUFT-TV","Master Control Operator at WLUF-TV"]