jo stephenson
senior consultant
australia
canberra
information technology and services
it service management, service delivery, outsourcing, management, process improvement, contract management, sourcing, requirements analysis, business process improvement, vendor management, governance, project delivery, program management, pmp, business process, project portfolio management, resource management, it strategy, pmo, service management, it outsourcing, business transformation, it management, global delivery, stakeholder management, sla, itil, incident management, it operations, information technology, offshoring, project management
Experience
business office administrator
ibm
Governance of Large Government IT Sourcing Contracts
senior consultant
group 10 consulting pty ltd
Group 10 Consulting is an innovative professional services firm dedicated to maximising the value of our clients' ICT investments through Vendor & Contract Management, ICT Asset Management and Advisory services. From our base in Australia, we have become recognised for our unique ability to genuinely partner with clients to reduce cost, take out risk and increase the business value of our clients' ICT investments in software, hardware, people and process.Our impressive team comprises some of the industry's most experienced consulting professionals who hold deep inside knowledge from past careers with major ICT vendors. We are 100% vendor neutral, providing a truly impartial service.From high-value contract negotiations through to the implementation and operation of standards-based asset management processes, we have the expertise to drive significant improvements and measurable savings across the complete ICT portfolio.Group 10 Consulting – your trusted partner for control, insight, savings and value.
business office manager and contract management specialist
ibm
* Dept of Health & Australian Customs & Border Protection Service - current * Medicare Contract 2011 - 2012 * DVA Contracts 2009-2011 * Governance of Large Government IT Sourcing Contracts * Issues/Risks * Request for Service and Projects * Contract Deliverables * Contract Management and Contract Change * Customer Service and Requirements Analysis * Artefact Management/Corporate Knowledge/Intellectual Property Rights * Focal for various levels of Audit * Billing Management * Reporting Management * Office Management * Global Delivery and International Teaming * Process Analysis * Tools Management and Implementation
jo stephenson's Contact Information
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