Jo Hill

Ecommerce Trading Director - Experience Gifts @ Moonpig

About

A dynamic, experienced and highly credible commercial leader with a proven track record of delivering results in fast-paced environments. Excellent trading and merchandising skills with a passion for great customer experience. Over 20 years of retail experience working across multiple Brands with a focus on digital platforms. Strong and empathetic leader with a focus on empowerment to drive the engagement of the team and internal stakeholders. Charismatic, influential and a natural collaborator, an invaluable member of the leadership team

Country

United Kingdom

City

Greater London

Industry

Consumer Goods

Skill

P&L Management, Stock Management, Commercial Trading, Merchandising Strategies, trading and sales performance, Marketing Strategy, Business Strategy, E-Commerce, Sales, Strategy, Team Management, Multi-channel Retail, E-commerce, Fashion, Merchandising, Retail, Trend Analysis, Leadership, Strategic Planning, People Management

Experience

Ecommerce Trading Director - Experience Gifts

Moonpig

2025-10 - Present · 1 yr

Commercial Director

Closer Pets

2020-9 - 2025-5 · 4 yrs 9 mos

Key member of the new strategic team brought in to deliver profitable growth through B2B and DTC channels following MBO and PE investment. Led a Global team of 8 to drive sales growth and doubled DTC sales in key markets through strategic trading, and marketing initiatives. Implemented new website on Shopify platform, launched and optimised marketplace performance, including Amazon UK, USA, and Europe.

Head of Online Trading

BESTSELLER

2019-12 - 2020-9 · 10 mos

• Led the development of new trading, merchandising, and e-commerce initiatives, collaborating with Bestseller brands. • Implemented sales, stock, marketing, and trading calendar strategies to drive business growth. • Launched a sustainable fashion label from concept to partnership agreements with key digital fashion players.

Head of Ecommerce

Wallis & Evans (Arcadia)

2018-11 - 2019-12 · 1 yr 2 mos

• Managed P&L, trade, merchandising, UI, CX, analytics, production & publishing at Wallis & Evans (Arcadia). • Developed new trade initiatives for revenue growth and increased website conversion rates through exclusive buys, optimal stock levels, and new product launches. • Led a team of 20

Head of Ecommerce

Miss Selfridge

2017-9 - 2018-11 · 1 yr 3 mos

Head of Ecommerce

TOPSHOP TOPMAN

2014-6 - 2017-9 · 3 yrs 4 mos

P & L responsibility for all aspects of Ecommerce: Trading uk & Worldwide, Production, Customer Experience, Analytics, Content, Marketing, Stock Management and Multi Channel.

Senior E Commerce Merchandiser

Arcadia Group Ltd

2012-1 - 2014-6 · 2 yrs 6 mos

Topman

Driving record sales and profit for the largest department within the brand Managing OTB, optimising stock levels to maximise sell through and minimise markdown Worked cross functionally with suppliers, marketing, design and retail teams to align strategies