Junior Andrade

Leading the Digital Products division for the medical prescription area, managing a cross-functional team of over 50 professionals, including Product Managers, Software Engineers, Designers, and Data Analysts. I’m responsible for the strategy, operations, and continuous evolution of mission-critical platforms that support healthcare professionals, field sales teams, and patient engagement. > Driving the Sales Tech ecosystem, supporting 2,300+ pharmaceutical sales reps across Brazil and enabling over 210,000 unique HCPs (healthcare professionals) to be reached via a custom-built field visit platform. > Led the development of a proprietary CRM platform powered by a data-driven engagement engine, classifying HCPs into behavioral cohorts and enabling decision-making through predictive models and Next Best Action (NBA) strategies. > Rolled out an AI-enabled sample distribution solution, identifying and reaching over 15,000 eligible HCPs every month. The system uses predictive analytics for segmentation, eligibility, and geolocation, enabling fully digital sample delivery — with no need for in-person visits. > Built an AI-powered training platform for the salesforce, simulating real-life medical visits via voice interaction and delivering real-time feedback. +2,000 weekly active users.

2025 - Autonomous Negotiation Agent GPM > Leading a team of 2 Product Managers, developers, and designers across Brazil and Belgium, with the mission to transform a successful pilot into a global AI rollout across all AB InBev operations. > Driving the evolution of an autonomous sourcing agent that interprets user intent, leverages supplier relationships and historical pricing to autonomously quote, negotiate, and close deals without human intervention. > In its first year, the AI agent delivered 5 percentage points higher performance than human buyers, autonomously processed 30,000+ orders, and is now set to scale globally with a clear roadmap to boost request-to-order conversion (58%) and expand negotiation coverage (46%) — with the ambition to roll out the solution across all AB InBev operations worldwide by 2030. 2024 - Analytics GPM > Led a team of 15+ data scientists and engineers based in India, collaborating with global Procurement leaders to design and scale AI-powered digital products in strategic sourcing and contract management. > Delivered flagship solutions including Commodities Forecasting (predicting commodity market trends), Smart Categorization (leveraging AI for opportunity clustering in spot buying), and Contract Intelligence (automated contract review and governance). > Enabled over $12.7M in annual business value, enhanced sourcing efficiency and contract compliance, and equipped billion-dollar negotiations with actionable AI-driven insights.

- Founded the IT department from scratch as Head of IT, hiring, training, and managing a team of 15 professionals across Support & Infrastructure, Information Security, Data, and Development teams. - Migrated 100% of the company’s data from a private cloud to Azure and implemented a Self-Service BI initiative across 8/10 departments, creating over 100 mapped datasets for strategic insights. - Delivered a complete ERP migration in just eight months while defining the tech stack (Azure, Databricks, Datalake, Datafactory, Python, CI/CD, DevOps) and governance processes with agile methodologies and performance metrics for development teams. - Led API integrations with over 10 equipment manufacturers, transforming data into a product that uses AI to optimize fleet efficiency, identify top-performing equipment, and uncover improvement opportunities, applying Design Thinking and Go-to-Market strategies.

Leading a team of 30 developers and tech leads at a beverage company, focusing in RPA, Data Engineering and Data Science solutions: - We’ve delivered over 35,000 annual benefit hours and contributed to 40% of the EBITDA generated by technology in the company’s procurement area. - Developed RPA solutions using SAP (ERP) and Service Now, creating robust automations that operated 24/7 and processed over 1,000 critical tickets monthly. These projects brought savings of more than 10 FTEs. - Improved fiscal efficiency, reducing penalty cost ratios by 27%, cutting overtime work by 75%, and saving over 10,000 labor hours annually.

- Led a team of six backend developers as Tech Lead, focusing on automating L0 and L1 support processes within the ServiceNow platform and SAP ERP, managing over 50,000 tickets monthly. - Achieved a 3x increase in NPS for automated tickets and a 72% reduction in SLA response time, with 92% automation accuracy, ensuring only 8% of tickets required analyst intervention. - Streamlined user requests by integrating external data sources, reducing input fields by 60% and enhancing efficiency across the platform.

- Led the development of a tax reconciliation project at a Global Commodities Trading company, leveraging ETL technology to process and integrate internal tax data with federal regulatory reports. - Automated the workflow using RPA, enabling the identification of tax inconsistencies and the generation of accurate compliance reports. - Delivered measurable results, including a saving of 2.5 FTEs and cost avoidance exceeding R$2,000,000 annually, while enhancing operational efficiency and mitigating regulatory risks.