Jennifer L.
Senior Operations Leader
About
Results-driven operations leader with 15+ years of progressive experience leading regulated operational excellence through growth, transformation, and post-acquisition integration. Demonstrated ability to stabilize operations, align teams during periods of uncertainty, and drive operational excellence while maintaining regulatory integrity. Recognized for building high-performing teams, optimizing complex workflows, and delivering measurable gains in productivity, safety, and cost efficiency. Deep expertise in IACUC, AAALAC, USDA, FDA and GLP/GMP environments with a strong record of inspection success and talent development.
United States
Greater Boston
Biotechnology
Organizational Leadership, Collaborative Leadership, Leadership, People Development, Coaching & Mentoring, Career Development Coaching, Lean Six Sigma, six sigma white belt, Proactive Design Thinking, Change Management, Business Process Improvement, Business Planning, Customer Experience, Long Term Relationship Building, Customer Satisfaction, Entrepreneurship, Team Management, Quality Assurance, Multicultural Team Leadership, Inventory Management
Experience

Senior Operations Leader
Labcorp Holdings Inc.
Bedford, Massachusetts
Supervisor II- Operations - 01/01/2023- present Supervisor IV- Operations- January 2023 - August 2024 Associate Department Manager- Pharmacology, Surgical, Ocular - February 2016 - January 2023 Associate Supervisor- Pharmacology, Surgical, Ocular- October 2012 - February 2016 Research Associate- Pharmacology, Surgical, Ocular- April 2011 - October 2012 •Led multi-site operations and workforce strategy in 20,000+ sq. ft space across 2 facilities, ensuring uninterrupted research support while implementing scalable staffing models that aligned resources with multiple program demands, enabling consistent standards and operational continuity during organizational growth. •Owned enterprise regulatory compliance and continuous inspection readiness across IACUC, AAALAC, USDA, OSHA, FDA, and institutional standards by strengthening documentation governance, audit programs, and proactive risk mitigation frameworks leading to repeated zero finding inspections and strengthened institutional credibility. •Championed animal welfare, biosafety, and operational risk management, partnering cross-functionally with veterinary, EHS, and research leadership to rapidly resolve issues, drive corrective/preventive actions, and maintain a high-reliability operating environment. •Improved operational efficiency and research throughput by optimizing capacity planning and space utilization through census analytics and utilization modeling, reducing operational waste by 30% while ensuring on-time study delivery for critical research programs. •Built and scaled high-performing technical organizations, leading talent development, onboarding systems, certification readiness, performance management, and leadership pipeline development while providing executive-level operational reporting and decision support.

Advisory Role
•Advise on thought leadership strategy across webinars, fireside chats, quarterly podcasts, and social channels to elevate visibility, credibility, and market influence. •Provide counsel on brand alignment and digital presence, ensuring consistency, resonance, and strategic use of social platforms. •Advise on digital media and social marketing campaign strategy, including audience targeting, messaging alignment, and performance insights to drive engagement and growth.

Early Technical Experience
Technical Foundations in Laboratory Animal Science
Cambridge, Massachusetts
Developed deep operational expertise supporting regulated vivarium environments through hands-on work in husbandry, breeding colony monitoring, animal health assessments, cage wash sanitation, and veterinary procedure support. This technical foundation informs later leadership in animal welfare, compliance oversight, and large-scale research operations.
Jennifer L.'s Contact Information
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