vivi Jin

With over four years in frontline retail operations and more than six years across talent and broader people functions, I’ve built my career at the intersection of business operations and people strategy. Having worked in both China and Australia, I’ve seen firsthand how different markets shape leadership expectations, workforce dynamics, and organisational priorities. That experience has helped me develop a practical and commercially grounded approach to people decisions. Coming from store operations, I naturally look at people topics through a business lens — whether that’s workforce planning, structure, hiring priorities, or capability gaps. I’m comfortable working closely with leaders to understand what’s really driving performance and where people strategy can create clarity and momentum. I’m particularly motivated by roles where HR is not just transactional, but genuinely influences direction. For me, strong people outcomes come from clear expectations, accountability, and thoughtful decision-making — not just processes.