JinSong Lim

- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. - Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits. - Captured new customers by optimizing business strategies and launching products to diversify offerings. - Gathered data on competitors to analyze prices, sales and methods of marketing and distribution. - Resolved conflicts and negotiated mutually beneficial agreements between parties. - Developed and maintained courteous and effective working relationships. - Planned and executed ISO engagements under direction of management team.

- Attended intensive product training and abilities to understand customer's needs and engineering adaptations of products, equipment, and services - Excellent communication with technical support team and abilities to deliver effective solutions for customers - Gained customer acceptance by explaining or demonstrating cost reductions and operations improvements - Promoted brand's name, products and services by interacting with customers, sales prospects and business partners - Developed business plans and sales strategies for the market to ensure attainment of the company's sales goal and profitability