jimmy quicara

* Directed deployment of a Wireless Internet Service Provider from design to production using a three-layered hierarchical model using Layer 3 routing on a multi town fiber and wireless network. * Reduced risk by setting up firewall rules and isolating customers’ network from management network. * Integrated a user management system by using dialup PPP authentication against a radius server. * Facilitated better business decisions by provisioning a server with a network management system generating real-time and historical health status, bandwidth use and other statistics on a live map. * Assured minimal service outage by sending email alerts by using custom scripts and SNMP alerts. * Documented project and completed training on Wi-Fi working principles and system management.

Directed field operations in the delivery of a project by adhering to schedules, budgets, safety and risk.

Owner of a small internet cafe, besides management, I was in charge of computers and network support, with a lot of hands-on experience in hardware maintenance.

* Directed planning of two-way communications services in a hybrid cable TV network. * Supervised a group of technicians deploy core infrastructure. * Performed splicing fiber optic cables using fusion-splicing equipment. * Worked with testing equipment such as optical time-domain reflectometer (OTDR), coaxial and optical power meter and laser source to ensure optimal return path performance. * Installed the cable modem termination service (CMTS) and provisioning server at cable head-end.

* Oversaw servers at BCIT data centers, racked and decommissioned server hardware and chassis, mapped network and fiber optic links, resolved network problems at data center and communication rooms across the institution. * Account of network device inventory institution-wide using Cherwell IT service management software. * Implemented secure SNMP services on critical network devices and setup server monitoring software such as Servertech Sentry Power Manager and Eaton UPS Power Management, completed rollout of KVM Raritan CommandCenter Secure Gateway, managed VoIP Cisco Unified Communications Manager. * Completed rollout of UPSs at communication closets institution wide with zero to minimal downtime. * Worked in collaboration with TIS senior managers to help them meet BCIT objectives.

* Directed various business departments to ensure business operation efficiency. * Resolved escalated complex customer issues or problem so they can be resolved effectively and efficiently. * Established and implemented logistics procedures in line with organization requirements. * Scheduled project timetables to meet priorities, targets and deadlines. * Implemented automated computer systems to monitor inventory stock control. * Assisted company accountants with forecasts and budgets financial planning. * Maintained excellent relationships with clients, suppliers and key business contacts.

The PED in Industrial Management provides participants with updated knowledge, technical skills and tools in production processes, quality management, technology and resource efficiency among others to achieve high performance and therefore better results in their organizations.

Industrial Engineering professionals specialize in the design and improvement of business systems and their different functional areas (production, finance, marketing and computer systems) training. Completed courses on: * Production/systems management. * Project management. * Systems management. * Quality engineering.

The Computer Information Systems Administration program is a full-time program where the goal is to have the students develop a skill set to be able to install, maintain, customize, configure, and troubleshoot systems and hardware. The first year focus on Microsoft and Cisco Networking, computer and server systems, and Linux administration. Students are ready to obtain the Cisco CCNA, Microsoft MCITP, Red Hat RCHA, CompTIA A+, CompTIA Server+, and CompTIA Net+ industry certifications. The second year specializes in deploying and supporting leading products from Cisco Systems, Microsoft, Red Hat, SUSE, Oracle, VMWare, and others. Students work with routing, switching, firewall, server, and client technologies. The second year has a focus on security, advanced routing & switching, and network services such as Voice-over-IP, collaboration tools, messaging, and client management. Students can obtain more advanced industry certifications from Cisco Systems, Microsoft, Red Hat, VMWare.