jimmy yew

jimmy yew

customer advocate

About

LinkedIn is the world's largest business network, helping professionals like Jimmy Yew discover inside ... Customer Advocate at VCE, the Virtual Computing Environment Company. Location ... PriceWaterhouseCoopers Consulting/IBM Business Consulting Services ... Director, Technical Support APAC at Palo Alto Networks...

Country

singapore

City

singapore

Industry

computer software

Skill

service delivery, data center, it service management, itil, it strategy, management, outsourcing, it operations, it management, vendor management, saas, disaster recovery, team leadership, project delivery, incident management, service management, it outsourcing, resource management, account management, customer service, sla, people management, change management, team management, consultancy, service improvement, process improvement, process engineering, customer relations, it governance, cloud computing iaas, contract negotiation

Experience

eds singapore

systems engineer

eds singapore

1996-9 - 2000-6 · 3 yrs 10 mos
ibm

delivery project executive and service delivery manager

ibm

2010-3 - 2011-12 · 1 yr 10 mos
microsoft

production support manager

microsoft

2005-3 - 2009-2 · 4 yrs
ibm

senior consultant

ibm

2000-6 - 2005-2 · 4 yrs 9 mos
vce

customer advocate

vce

2012-1 - Present · 14 yrs 9 mos

Acts as VCE ambassador to the customer and as the customer's representative within VCE and the investor companies (EMC, Cisco and VMWare).

Education

university of toronto

university of toronto

engineering

1989-1 - 1993-1 · 4 yrs 1 mo

jimmy yew's Contact Information

Email

******@***.com

Phone

(**) *** ****

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