jimmy corcoran

* As a Subject Tutor I worked with middle school and high school students to improve their grades in Pre-calculus, Geometry, Algebra, and Chemistry. As an SAT Prep Tutor I prepared high school students to take or retake the SAT with a focus on improving scores on the Math portion of the SAT. * Key Responsibilities: * Reviewing homework and classwork to identify strengths and weakness in order to prioritize specific tutoring topics * Preparing students for upcoming quizzes and tests in middle school and high school Math courses * Reviewing student coursework outside of tutoring hours in order to optimize time spent with students * Preparing high school students for upcoming SATs

* Required the downloading and organizing of large samples of data on the computer as well as using various programming languages to create plots and tables to determine and display relevant statistics. * Work in a group setting requiring efficient and effective team communication * Develop proficient computer skills including Microsoft products, programming in IDL and MatLab, SQL, and operating a Unix based system * Present research at both local (JMU) and national conferences (CAA)

Was responsible for grading homework assignments and class work in a sophomore level physics course. Developed time management skills while dealing with a highly variable amount of work

* Key Responsibilities: * Supporting the Sales team by providing product demonstrations for prospective customers * Gathering customer requirements through on-site and remote discovery sessions * Reading RFIs and RFPs in order to understand prospective customer software application needs

* Handling day to day customer interactions and maintaining overall customer satisfaction. * Fielding customer calls and maintaining timely communication through web based support tickets * Troubleshooting customer issues including frequent WebEx sessions primarily with System Administrators * Manually performing updates on web and database servers on internally hosted and customer hosted environments * Working within a small division requiring effective team communication as well as performing work not listed in typical Customer Support job duties * Performing QA tasks on new software version releases * Verifying software functionality with new technology

* As the Tasting Room Manager I managed up to three employees and was responsible for the daily operations of the Brewery Tasting Room including assisting customers and managing the cash register. * Key Responsibilities: * Opening and closing the Brewery Tasting Room * Resolving conflicts between customers and staff * Upholding and enforcing ABC laws * Working in a fast-paced environment while maintaining quality service

* As a Server I was responsible for setting up and ensuring that catered events at JMU and throughout the Harrisonburg area ran smoothly. * Key Responsibilities: * Setting up and cleaning up catered events * Serving and waiting on guests in a timely and orderly fashion * Interacting with many different and diverse groups of people

Focus: Fundamental Studies *Minors: Astronomy, Mathematics Activities and Societies: Founding member of Astronomy at the Market Publich Outreach group, Member of the JMU chapter of Sigma Pi Sigma