Jimit Limbachiya

I lead transformation across operations, AI, and process excellence. My focus is on building scalable systems, improving efficiency, and enabling teams to make better, data-driven decisions. Key Work & Impact: • Driving the Agentic AI program, designing a platform‑first architecture that supports automation, decision intelligence, and safe deployment across functions. • Building governance, controls, and a cross-functional model with Security, Legal, Data Engineering, DevOps, QA, and IT/Change. • Leading process re-engineering initiatives to improve SLA performance, reduce friction, and standardize workflows through SOPs, dashboards, and KPIs. • Partnering with Product & Tech to convert operational gaps into system and data requirements. • Conducting deep-dive analysis to identify trends, risks, and opportunities, helping leadership make informed decisions. • Coaching teams on Agile ways of working and uplift of collaboration, ownership, and execution. • Redesigned the Scrum Master workshop into a scenario-based session focused on real coaching vs. managing. Outcome: Delivered measurable improvements in efficiency, decision velocity, and team maturity while enabling scalable AI adoption across operations.

 Team Leadership: Lead and mentor a 35+member agile scrum team; drive the planning, execution, and delivery of complex IT projects.  Strategic Project Delivery: Spearhead key transformational initiatives including wealth management onboarding process with security parameters, AML revamp and security, NPCI policy implementation in India and International locations and integration of service transition processes ensuring smooth on-boarding of applications into production.  Transformational Leadership: Oversee and drive complex IT projects for a leading banking client, ensuring robust integration of new production services.  Risk & Dependency Management: Proactively track risks, issues, and dependencies, implementing mitigation strategies to minimize impact and maintain schedule integrity.  Governance & Reporting: Develop and present comprehensive project status reports and governance documentation including risk registers, status reports, and benefits cases for steering committee and working group forums.  Stakeholder Collaboration: Liaise with multiple technical domains and business units to streamline service transitions into a controlled production environment, ensuring alignment with strategic business goals and optimize resource allocation.

Experienced Leader with a successful history of working in the Information Technology and Services industry. Experience in managing IT services, delivery management, executing and implementing solutions cutting across business domains with strong experience in Custom solutions Passion to connect business with technology Strong commitment and actions to deliver on time and as promised

 Agile Facilitation: Led agile ceremonies and ensured the adoption of best practices in sprint planning, daily standups, and retrospectives, resulting in enhanced project transparency and team productivity.  Change Management: Supported IT-enabled business change projects within a controlled production environment by coordinating cross-functional teams and aligning strategic objectives with practical implementations.  Tool Utilization: Utilized Microsoft 365 (PowerPoint, Excel, SharePoint, Word) and project portfolio management tools (Jira, Confluence, Microsoft Project, Tableau) to streamline documentation and project tracking.  Strategic Communication: Prepared detailed status reports and governance materials that influenced decision making in cross-functional steering forums.  Process Improvement: Collaborated with stakeholders to refine governance frameworks, contributing to more efficient project execution and smoother transitions during service onboarding.  Working as Certified Scrum Master managing a team in an onshore-offshore model for international BFSI projects to eliminate defects in the system, resulting in superior customer experience and reduced website-related defects.  Facilitate scrum ceremonies - Sprint planning, story grooming, daily scrums, sprint review sessions and sprint retrospective meetings.  Consistently shipped the products within the deadlines along with publishing project updates and progress to business stakeholders and management.  Extensive experience in functional testing, system integration testing, regression testing, and User Acceptance in different stages of the Software Development Life Cycle (SDLC). Excellent understanding of SDLC (Agile and Waterfall) and STLC cycle.  Carried end-to-end testing activities - Test Planning, Test Strategy, Test Exit Report, Resource/capacity planning and strong business communications and people management.

• Responsible for the Product Vision into Product Roadmap, planning, designing, usability, Epic, User stories, acceptance criteria and implement it through sprints and quality of releases. • Utilize product tools like Azure DevOps, Confluence, and JIRA to maintain the Product Backlog. • Prioritize business requirements and User Stories, enhancing business value by optimizing the usage of the resource and remove impediments. • Ensure the user stories meet the Definition of Done. • Conduct Sprint Retrospective, Sprint reviews, and other Sprint ceremonies. • Specialization in understanding the business usage of information technology (IT) and helping it by adding value to the Momentum Investments both online and offline with advice management Capability. • Transforming business requirements (functional & non-functional) into a set of technical software requirements/ technical designs specifying software solutions. • Analyzing product metrics and trends to assess product health and improvement opportunities. • Gaining a deep understanding of users and customers, identifying and fill product gaps and generate new ideas that improve user experience and drive growth. • Developing new Project to solve real-time Problems/impediments

• Requirement Gathering/Requirement Elicitation using interviews, observation, and brainstorming • Understand the scope, analyze the current state, define the future state and define change strategy using Gap Analysis. • Stakeholder analysis using RACI matrix and Stakeholder Map and actively engaging them to contribute to the success of the project • Handle Change Requests • Root cause analysis to determine the underlying source of the problem and defining solution • Prepare Requirement Traceability Matrix to link requirements to artifacts of the product development lifecycle

• Initiate in delivering projects on the development and maintenance of Fintech products, Tech solutions, and applications. • Develop the project life cycle methodology defined under the process framework. and also been strategizing resource requirements and multiple resourcing/ delivery models. • Acting as a bridge between the product development and technical management team for maintenance release aligning to user expectations. • Gathering business needs for software development, integration projects, and systems support activities along with coordinating and managing UAT activities.

• Investigate, identify and documenting business requirements, products and services and also facilitate workshops and Training for the team. • Working closely with the product management team on defining the product strategy and POC. • Creatively Translating roadmaps into the manageable product backlog.

• Prepare Use Case Diagram, Context Flow Diagram, wireframe with the help of Visio and LucidChart • Prepare Business Requirement Document (BRD) and converting Business Requirement to Solution Requirement by writing down Functional Requirement Document (FRD)/Functional Specification Document (FSD) • Verification/Validation of requirements to ensure they deliver business value • Conduct Impact Analysis and prioritization of requirements

• Operational Excellence: Managed IT production environments, ensuring system stability, proactive risk management, and minimal downtime. • Strategic Project Implementation: Initiated and executed projects focused on enhancing IT service delivery and reducing operational disruptions. • Risk Mitigation: Established frameworks for identifying and managing project dependencies and potential issues, contributing to consistent process improvements. • Cross-Departmental Coordination: Liaised with multiple internal teams to integrate innovative technology solutions within existing operational structures. • Product Designer for the core system. • Project management function start from gathering the business requirement, development, and implementation of a life cycle(PDLC), testing until(UT/UAT) and product delivery. • Managing priorities among concurrent projects and support the marketing team to launch new products and services on time.

• Gain a deep understanding of users and customers, identify and fill product gaps and generate new ideas that improve user experience and drive growth. • Responsible for the product vision, planning, designing, usability, and quality of releases. • Maintaining the prioritized backlog of user stories, features, and defects.

• Infrastructure Management: Administered and maintained network systems, ensuring reliable performance for a high-demand digital platform. • Technical Support: Provided troubleshooting and performance optimization for networking infrastructures, leading to improved system uptime and service quality. • Documentation & SOPs: Developed standard operating procedures (SOPs) to enhance internal IT governance and streamline network operations. • PURCHASE HEAD for IT resources (Desktop, Laptop, Firewall, Switch, AP, Server and all IT Resources) -Pan INDIA. • Managing policies of Network, Firewall and AD. • Troubleshoot problems (Network/System/ Server). • Maintain office IT Assets and Arrange Hardware repairs in case of hardware failure. • Firewall, Desktop, Mac and Switch Configuration.

Completed the AI for Leaders program from Harvard Business School Online, gaining practical skills in applying AI to business strategy, operational improvement, and organizational change. Learned to evaluate AI opportunities, lead data-driven initiatives, and guide teams through responsible and effective AI adoption.