James Grisham

As a General Sales Manager I have been responsible for supervising and motivating salespeople and promoting and encouraging strategies to sell vehicles. I have performed your typical manager duties, such as organizing schedules, training, interviewing, hiring, working deals, submitting deals to banks, finance, putting pay plans together to help inspire the sales team while insuring that the sales expenses stay inline. The ability to talk to anyone combined with my Hospitality background allows me to create relationships and help close deals. Not only selling cars myself, but being focused on creating the strategies, budgets, and promotions including working with an advertising agency to build and implementing a strong advertising plan that includes Social Media that empowers our sales teams to sell cars.

Income Development Specialist in the Automotive, Power Sports, Marine and RV Industries Responsibilities include new market development, lead source generation, presentation and proposal development, on-boarding new accounts, managing and growing sales of profit solutions products for Franchise and Independent Auto and Power Sport Dealerships. Provide provide onsite and offsite training for Sales and Management Staff.

Responsibilities: Insure business operates in an ethical manor, compliant with all state and federal requirements. Work deals with the sales staff, protect dealer assets, protect and close the sale, create relationship with both lenders, Prime and Sub-Prime, to secure timely funding, increase dealer’s bottom line that includes selling back-end products, and maintain a high level of Customer Satisfaction. Other duties include: Interviewing, hiring and training of Sales Staff including using eLeads CRM, reporting results to the franchise, ordering new cars from the franchise, insure all dealer cash and rebates are received and accounted for, assist the Service Department with customer and employee issues, work closely with the franchise Dealer Reps in each department to maximize all the benefits the Franchise provides the dealer. Achievements; Averaged 60% Warranty and Gap Penetration in a largely Sub-Prime Market. We did not use e-contracting, my average funding time from contract signing is 4 days, that includes Sub-Prime Contracts as well!

Responsibilities: Proactively communicate with all assigned customers on a quarterly bases to strengthen and expand relationships, update and renew customer service agreements, resolve service issues, generate revenue by expanding services to customers, communicate rate and fees with conviction, establish and maintain a high level of customer satisfaction, . use product sales to increase account base, and achieve profit targets to maintain and grow profit margins

Member of the Basketball team, VP Student Council