Jim Serfass

-Supervise the planning, protection, development, and maintenance of natural and cultural resources - Develop long-term plans for programming and resource management - Build community connections between the Park and individuals, organizations, and schools

- Research and incorporate historical content to develop cohesive, thematic walking tours - Deliver engaging presentations to diverse groups of up to 25 participants

- Direct all logistical operations of a residential environmental education facilities including food service and facilities - Communicate with schools and school districts to prepare all participants for the program - Schedule education and operations staff - Build and manage an operations budget - Maintain a close working relationship with partner organizations including National Park Service, other program providers, and funding organizations.

- Develop and implement operational systems for an environmental education campus that hosts over 100 participants per program, as well as online and at-school programs - Build and improve customer relationship management systems - Supervise the day to day functions of the environmental education program including facilities and kitchen - Engage with teachers, administrators, students and parents to plan residential environmental education programs with a focus on inclusion and safety

- Initiate and maintain relationships with partner organizations including the National Park Service, local environmental education providers, school districts, funders, and local government agencies - Create and update expense and revenue budgets using Salesforce - Design and implement evaluation tools for participant experience - Promote environmental education programs to a diverse range of schools; including public, charter, and parochial - Schedule programs and facilitate the reservation process

- Supervised facilities staff - Managed budget, increased efficiency of invoicing and billing systems - Processed work orders and initiated plans for campus improvements

- Planned and led 6-night, 7-day backcountry hiking trips for international youth - Facilitated environmental science research projects in Shenandoah National Park - Guided scholars through the scientific process using minimal field equipment

• Collaborated with other 4-H faculty, community members, 4-H volunteers and other appropriate stakeholders to identify community needs related to youth development • Planned, implemented, and evaluated youth initiatives focusing on outdoor programs including day camps, residential summer camps, shooting sports, state wildlife contests, and school enrichment • Interpreted, disseminated and utilized current youth development data to facilitate the training of adults and youth • Established and implemented data collection methods, to include program outputs, outcomes and impacts

- Implemented lesson plans and facilitated learning for K-12 students in several disciplines - Developed and delivered high school science curriculum in a long-term role - Facilitated high school chemistry lab projects following strict safety protocols

- Facilitated all on-campus logistical operations for the residential environmental education programs of over 200 participants - Acted as a liaison, information conduit, and mediator to all program participants and staff - Presented orientation programs for teachers and chaperones, and large group presentations for as many as 200 students.

- Developed hands-on, experiential, inquiry based science curriculum for upper elementary and middle school students of varied academic levels and prior knowledge - Actively managed diverse groups of students on day-long hikes over challenging terrain.

- Facilitated hands-on outdoor science lessons for sixth grade students in a remote setting - Supervised groups of up to 18 students in a residential cabin

- Trained and supervised ropes course staff - Scheduled high and low ropes course programs for five summer camps - Actively inspected and evaluated course systems and equipment for safety - Facilitated adventure programs for youth participants and adult staff