Jim H.

- Manage key accounts for industrial automation business in Vietnam, primarily Taiwanese and Chinese EMS customers, generating annual sales of USD 0.5–1M. - Develop new business opportunities and strengthen relationships with procurement, R&D, automation, and facility teams. Deliver automation solutions and technical proposals through close collaboration with engineering and project teams. - Drive sales pipeline management, opportunity forecasting, contract negotiations, and partner development. - Conduct market and competitor analysis to expand automation solution adoption, including PLC, HMI, SCADA, VFD, and EMS.

- Oversee optoelectronics product (LED, sensors, optocouplers) business in ASEAN, mainly for India and Vietnam. (≈ 15 mil. USD / Year) o Long term stationing at Hai Phong, VN to build local supports and relationships with customers o New account development for Vietnam and India market (Focusing on power, industrial, automotive application) o Demand creation activities directly with distribution partners’ local team - Create regional sales plans and quotas in alignment with business objectives - Work with internal teams to develop proper product maps to fulfill market trends in responsible regional markets

- HQ project core team member for new forwarding operation system (CargoWise One) global implementation and roll-out - Project management for project team’s forwarding section, taking charge of sub-module roll-out projects (e.g., US custom filing). - Operational process design, analysis, and alignment (Forwarding, Trucking, Customs) - System functionality fit-gap analysis, configuration, and business integration - Perform system tests (SIT, UAT) - User training for system roll-out - System helpdesk for daily operation

- Project Team leader for in-country implementation of Oracle Transportation Mgmt. (OTM), leading and responsible for the system implementation project, direct report to TWN country head and HKG HQ project management - Country level SME (Subject Matter Expert) of OTM, leading and coordinating for the function verification, process analysis/re-design, and user training/testing during the project - Operational data analysis for Transportation Management Division

- Supervise Order Management team’s (10 members) daily operation in own fleet section - Manage key account customers’ daily complaints and issues for delivery incidents - Operational data analysis and process improvement for own fleet operation - Support warehouse relocation for trucking hub (plan for inventory checking and moving)

- Rotate among warehouse operations (FMCG, footwear, apparel, home electronic, food & beverage), involved in warehouse inbound, outbound, packaging, quality check (QC) operational cycle. - On-site support (user training, troubleshooting, process integration) for Oracle TMS implementation project - Project member of own truck fleet re-organization (resource re-alignment and process re-design)

- Process Improvement, basic warehousing operations - Data analysis and plan for slotting exercise for warehouse re-layout - Market Research for prospective business

https://www.tymetro.com.tw

https://gmba.nctu.edu.tw Ranked 60 in global MBA program https://www.best-masters.com/ranking-master-entrepreneurship/gmba-national-chiao-tung-university.html

Enrolled with NCTU OIA (Office of International Affair) scholarship