Jim Glasgow
Director of Manufacturing Operations @ Custom Manufacturing & Engineering
About
Strategic focused operations leader with vast experience in business integrations, technology manufacturing, supply chain management, and business and customer service operations. Successful change begins with the end in mind!
United States
Greater Tampa Bay Area
Electrical & Electronic Manufacturing
Attention to Detail, Service Delivery, Conflict Resolution, Performance Improvement, M&A analysis, Mergers & Acquisitions (M&A), People Management, Analytical Skills, Manufacturing, Customer Service, Problem Solving, Interpersonal Skills, Product Lifecycle Management, Spares, Service Planning, Lean Training, Talent Strategy, System Performance, Driving Results, Operating Budgets
Experience
Director of Manufacturing Operations
Custom Manufacturing & Engineering
Pinellas Park, FL
● Created and implemented visual manufacturing with organized, efficient, and planned processes. ● Implemented an ERP system, moving from spreadsheet management of manufacturing. ● Led manufacturing to reduce overdue order backlog, improving CSAT and driving new customer orders. ● Led the clean-up of inventory processes, significantly improving inventory accuracy and availability.
Vice President of Global Service and Support Operations
GRASS VALLEY USA, LLC
Grass Valley, California, United States
• Best-in-industry Customer Service supply chain fulfillment and logistics delivery leadership. • U.K. business acquisition integration and customer fulfillment improvement leader. • Lean Black Belt continuous improvement innovator and transformational change leadership. • Technical engineering support leadership and continuous improvement ownership. • Customer and employee training content creator and learning management system expert.
Vice President of Global Business Operations
Grass Valley, LLC
Grass Valley, California, United States
• Global supply chain warehouse strategy implementation and $40M inventory management. • Global business and sales operations process improvement and revenue forecasting. • PCBA contract manufacturing troubleshooter and problem-solving leadership.
Director of Business Operations
Thomson Grass Valley
Nevada City, California
• Global revenue forecast process creator, Sales collaborator, and change leadership. • Business divestiture process improvement expert. • Excess, obsolete, used equipment sales business creator generating $42M in high-margin sales.
Operations Program Manager
Thomson Grass Valley
Nevada City, California
• Business acquisition integration expert. • PCBA manufacturing outsourcing program management. • Product strategic planning and inventory reduction management.
Education
Golden Gate University
Business Administration and Management, General
California State University-Sacramento
Business Administration, Management and Operations
Jim Glasgow's Contact Information
Phone
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