Jim Decker

• Managing all transportation for Northeast USA for both Sally/BSG • Work directly with Regional Director of Fulfillment/VP of Transportation & Logistics on problem solving specific region issues of deliveries • Specialize in Pool Point Logistics & Carrier Transport (3PL/sort & segregation) in Distribution/Fulfillment • Meet with new vendors on products provided as well as current customers on improving SOP's/accuracy • Travel through the US to implement any new changes for DC's/Pools to ensure operational/delivery standards • Create reports on data sort dashboards (Excel/Tableau) for data analysis• Managing all transportation for Northeast USA for both Sally/BSG, to include Canada (1K+ stores) • Work directly with Regional Director of Fulfillment/VP of Transportation & Logistics on problem solving specific region issues of deliveries • Specialize in Pool Point Logistics & Carrier Transport (3PL/sort & segregation) in Distribution/Fulfillment • Meet with new vendors on products provided as well as current customers on improving SOP's/accuracy • Travel through the US to implement any new changes for DC's/Pools to ensure operational/delivery standards • Create reports on data sort dashboards (Excel/Tableau) for data analysis Skills: Operations Management · Logistics Management · Supply Chain Management · Change Management · Standard Operating Procedure (SOP) · P&L Management · Hiring · Analytical Skills · Planning

• Maximizes fleet operations and efficiencies through proper planning and execution ensuring full utilization of a safe working fleet and environment • Handle all local HR duties for terminal. Ie interviews, hiring, terminating, DOT compliance & training • Manage customer satisfaction in all areas of service & reporting for entire daily operation • Manage a growing fleet of for 3 locations to include: trucks, trailers, rolling stock and material handling equipment • Oversees maintenance program for fleet (100+ units) • Manages and completes all internal training for entire dedicated fleet • Provides leadership to staff and further the growth and development of all employees • Manages day-to-day operations and responsibility of multiple facilities and subordinate staff including supervisors, coordinators, dispatchers, load planners and drivers • Directly responsible and accountable for the P&L for multiple locations • Manage customer satisfaction in all areas of service & reporting • Manage all external IFTA company tax documents, titling and registrations for fleet

• Manages day-to-day operations of multiple facilities and subordinate staff including supervisors, coordinators, dispatchers, load planners, administrative assistants and drivers • Maximizes fleet efficiencies through proper planning and execution ensuring a safe working environment • Ensure customer satisfaction in all areas of service, reporting and business development • Maximize profitability through operations excellence, asset utilization and cost control • Facilitate, manage and support all internal and external reporting requirements • Provides leadership to staff and further the growth and development of all employees • Sources all avenues to grow revenue base with both dedicated and non-dedicated customers

• Manage all day to day operations to run and grow the Dallas, Waco and Lawton terminal • Handle all local HR duties for terminal. Ie internal / external interviews, hiring / terminating & training • Develop and manage 65 drivers, 3 dispatchers, 2 supervisors and all maintenance staff • Coordinate all routing, billing, reporting and scheduling thru our corporate office • Responsible for P&L and management of the terminals financial performance • Implemented and communicated all project procedures to corporate and terminal personnel • Continuous improvement of efficiencies and development for the terminal

• Managed full terminal operations across three locations overseeing transportation, dispatch, and maintenance teams. • Directed 65+ drivers and operational staff ensuring safe and efficient service delivery. • Maintained terminal P&L performance, operational reporting, and cost management. • Implemented process improvements increasing efficiency and operational reliability.

• Manages fleet and facility of 125 employees to include 3 Houston locations, 5 staff employees and 5 maintenance personnel. • Ensure company safety policies and procedures. Represents company management with school officials and school boards concerning passenger management, route scheduling, billing, charter activities and overall logistics. • Manages and monitors company compliance with Federal and State regulations along with DOT and State Department of Education compliance. • Responsible for P&L and management of branch’s financial performance. • Increased profitability of 15% by implementing more efficient and cost effective measures. • Recruiting, hiring and managing all orientation and training of all employees. • Negotiated and daily management of all labor contracts for local unionized facilities

• Directly responsible for all employee relations in regards to evaluations, implementations of job actions such as promotions, demotions, discipline, hiring, and termination up to 35 employees. • Directly responsible and accountable for the P&L of multiple branches. • Maintain an advanced level of knowledge in regards to inventory control, material handling/storage and accountability of warehouse and logistics management. • Solid working knowledge in the planning and development of company productivity measures with a proven improvement rate of 30% over the last year’s branch results. • Provide training and accountability in the VPP safety program for 5 branches in the Southwest region. • Solid working knowledge in shipping/receiving, budget/standards preparation, capitol accounting, cost accounting, labor relations/labor contract administration & negotiations, facilities planning / administration. • Developed and control the local budget for facility thru knowledge and negotiations with employees, customers, potential customers, brokers, vendors, and suppliers. • Currently responsible and managing multiple locations in Southwest region. Houston, El Paso, Harlingen & Albuquerque

• Create and implement new procedures resulting in profitability and growth of the Philadelphia Division • Manage daily operations for all railroad business in and out of facility • Establish and maintain excellent customer relations via visits and accountability • Responsible for all billing, including but not limited to, accounts payable/receivable, monthly Profit & Loss statements, Inter-company reports, and procedures for a growing and profitable Transload facility

• Manage all reporting and operational needs of direct customers • Conduct internal and external departmental interviewing process for opening positions • Handle all personnel issues and needs for 7-10 employees daily • Maintain and process employees records and quarterly reviews • Supervision of all direct customer contacts and quality assurance • ISO qualified auditor • Continually improving efficiencies in the development of account management