jill reilly

About

I am a communications professional with experience in the Face to Face Marketing, Higher Education, Technology, and Non-profit fields. My diverse skill set ranges includes training and development, technical writing and support, event planning and management, and digital marketing. My specialties include: - Process development and documentation, including SOP development - Content development and software support material creation - Excellent verbal and written communication skills - Experienced presenter and trainer - Superior customer service and interpersonal communication skills - Software training, testing and troubleshooting

Country

united states

City

carrollton

Industry

professional training & coaching

Skill

event planning, social media, social media marketing, public speaking, training, powerpoint, blogging, leadership, marketing, resume writing, mock interviews, higher education, outlook, student affairs, public relations, technical training, job search strategies

Experience

career programs coordinator

university of texas at dallas

2010-11 - 2014-9 · 3 yrs 11 mos

As Programs Coordinator at the UT Dallas Career Center, I worked with faculty and staff across campus to develop and present meaningful career related programming to our students. It was my task to connect with student organizations and student leaders in order to find new opportunities for programming. In addition, I supported the Career Center with all student services, including career expos, resume editing, and mock interviewing and manage the Career Center's social media.

customer support liaison intern

cso research, inc.

2008-5 - 2009-5 · 1 yr 1 mo

I worked as an Intern at CSO Research while pursing a B.S. in Public Relations from the University of Texas. Upon graduation, I was promoted to a full time position.

sales associate

nordstrom

2007-6 - 2007-8 · 3 mos

Provided excellent customer service to ensure repeat business. Regularly met sales goals of at least $1,000 of merchandise sold per shift.

intern

jdrf international

2007-8 - 2007-12 · 5 mos

* JDRF is a national non-profit organization devoted to funding research to discover a cure for Diabetes. As an intern in the Austin office, I contributed by: * Assisting in planning fundraisers including the Walk to Cure Diabetes, the walk awards ceremony, and the Hope Ball Gala and Silent Auction. * In conjunction with coursework, creating a volunteer program to organize and recruit volunteers from the Austin community * Researching Austin media and businesses to find potential sponsors. Soliciting donations. * Tracking donations, sponsors, and volunteers * Updating awards program for volunteers and teams involved with the annual Walk to Cure Diabetes

client account liaison and trainer

cso research, inc.

2009-5 - 2010-10 · 1 yr 6 mos

* At my previous position at a small software company, I worked with clients from college and university career centers across the U.S., Canada, and the U.K. to troubleshoot their personalized online job databases. I specialized in training new and experienced users on software updates as well as: * Leading the 3 member services team * Responding to calls, e-mails, and chats from about 30 clients a day. * Developing training and marketing materials for clients.

senior performance support advisor

the freeman company

2014-9 - Present · 12 yrs 1 mo

Education

the university of texas at dallas

marketing

2012-1 - 2014-1 · 2 yrs 1 mo

the university of texas at austin

public relations

2005-1 - 2009-1 · 4 yrs 1 mo

Dean's List University Honors Activities and Societies: Alpha Phi - Omega Chapter- Director of Administration, Executive Council Member, Bylaws Committee Chair