Jilani Yar Ally

IT Support Specialist @ Winner's

About

Experienced IT professional with over seven years in diverse IT roles, including POS IT management, IT administration, and senior IT support. Proven expertise in managing complex IT systems, troubleshooting hardware and software issues, and implementing effective IT solutions. Adept in Linux, Windows, Android, and macOS environments, with strong programming skills in HTML, CSS, JavaScript, and Node.js. Passionate about discovering emerging technologies and enhancing IT systems to meet organizational goals.

Country

Mauritius

City

Curepipe

Industry

Information Technology & Services

Skill

Automation, Velocity, MariaDB, Linux System Administration, MySQL, Network Administration, Office 365, Google Workspace, Software as a Service (SaaS), Active Directory, Amazon Web Services (AWS), Microsoft Azure, Virtual Machines, Online Backup, Remote Infrastructure Management, Technical Support, Office 365 Administration, Linux, Secure File Transfer Protocol (SFTP), JavaScript

Experience

IT Support Specialist

Winner's

2025-7 - Present · 1 yr 3 mos

Mauritius

IT Analyst

Inopos Ltd

2023-11 - 2025-7 · 1 yr 9 mos

Curepipe, Plaines Wilhems District, Mauritius

• Lead the implementation and maintenance of POS systems, ensuring high availability and performance. • Troubleshoot and resolve complex technical issues, enhancing system reliability and user satisfaction. • Develop and deploy new features for POS systems, improving operational efficiency and user experience. • Collaborate with cross-functional teams to integrate new technologies and streamline IT processes.

Information Technology System Administrator

solocal

2021-7 - 2023-10 · 2 yrs 4 mos

Rose Belle, Mauritius

Managed IT infrastructure, including servers, networks, and workstations, ensuring smooth operation and security. • Implemented and supported Windows and Linux-based systems, providing technical support to end-users. • Monitored system performance, performed regular maintenance, and resolved issues to minimize downtime. • Led cybersecurity initiatives, including system updates, patch management, and vulnerability assessments.

POS IT Officer

Accessa Group Ltd

2019-6 - 2021-6 · 2 yrs 1 mo

Vacoas, Plaines Wilhems District, Mauritius

• Administered POS systems, including installation, configuration, and support for hardware and software. • Conducted troubleshooting and provided on-site support for POS-related issues, ensuring minimal disruption to operations. • Assisted in the development and implementation of IT policies and procedures related to POS systems. • Maintained detailed documentation of POS system configurations and issue resolutions.