Jiayi Li

Account Manager – Logistics @ JD.COM

Country

Germany

City

Greater Munich Metropolitan Area

Industry

Information Technology & Services

Skill

Last Mile, Logistics Management, Warehouse Management, Business Development, Marketing, Pay Per Click (PPC), B2B Marketing Strategy, B2B sales, E-commerce Optimization, E-Commerce, Online Retail, Account Management, Economics, Stata, SPSS Statistics, Client Services, R (Programming Language), Market Research, Microsoft Excel, Customer Service

Experience

Account Manager – Logistics

JD.COM

2025-9 - Present · 1 yr 1 mo

奥柏豪森

- Account Management & Growth: Managing and growing strategic accounts in last-mile and warehousing solutions - Commercial Strategy: Leading account strategy, negotiations, and revenue growth - Customer Success: Building long-term partnerships with tailored solutions - Partner Collaboration: Working with internal teams and partners (DHL, UPS, DPD, GLS) - Business Development: Driving upsell and cross-sell through market insights

Business Development Manager DACH

Alibaba.com

2024-2 - 2025-5 · 1 yr 4 mos

慕尼黑

- End-to-End Sales: Full-cycle management from lead generation to onboarding - Sales Strategy & Client Engagement: Crafting pitches & driving conversions - Customer Success: Long-term partnerships & tailored solutions - Market Research & Growth: Identifying opportunities in DACH - Industry Representation: Representing Alibaba.com at trade fairs & key events

Customer Success Manager

Sentryc GmbH

2022-4 - 2024-2 · 1 yr 11 mos

柏林, 德国

- Client Relationships: Primary contact for key accounts - Onboarding & Support: Customers & team members Onboarding - Presentations & Communication: Showcased products & solutions - Consulting & Upselling: Resolved issues & identified growth opportunities - Feedback & Improvement: Analyzed insights to enhance CX - Brand Protection: Managed conflicts on platforms like eBay & Amazon