Jay Yang

- Drive strategic partnerships - Build brand visibility on social platforms - End-to-end sales - Key account management

• Sold ERP software • Qualified leads across Singapore • Managed a team of 8 BDRs

• Started an off-price retail business • Managed all aspects of business

CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience. Our communications and payments platform empowers marketing, sales and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers and increase customer happiness.

• Qualified leads across ASEAN including SG, MY and PH • Key achievements: - Consistently achieved and exceed monthly sales quota • Industry coverage: - Mid-market - Enterprise

• First sales hire at EdTech and AI start-up • Key achievements: - Acquired new logos across multiple geographies including ANZ and U.S. - Increased revenue by 25% in the first year • Industry coverage: - Tech - Universities

• Gather user requirements • Documentation • Acceptance testing • Stakeholder management • Certified SugarCRM Administrator • Atlassian Certified in Jira Project Administration (AC-JPA) • Atlassian Certified Jira Service Desk Administrator (ACP-JSD)

• First sales hire at newly established division • Established sales processes • Worked closely with marketing on collateral • Implemented and managed CRM • Attended trade shows and conferences • Acquired new SME logos

Bachelor of Business Management (BBM), Major in Marketing