jason iaizzo

technical support analyst

About

Works diligently and effectively identifying and communicating process improvement opportunities, issues and recommended solutions, is well organized and has exceptional time management skills and demonstrates a professional, courteous attitude. CompTia A+ 220-801 certified.

Country

canada

City

montréal

Industry

information technology and services

Skill

troubleshooting, networking, windows 7, windows, technical support, software installation, hardware, active directory, vmware, desktop computers, integration, laptops, servers, customer service, management, computer hardware, computer repair, team leadership

Experience

self-employed

ordi-sos

2008-9 - 2013-5 · 4 yrs 9 mos

Focusing on professional IT services such as PC repair, configuration and optimization to satisfy primarily the residential market, with many years of hardware and software experience.

self employed

jdn enterprises

2006-6 - 2013-5 · 7 yrs

Operate a food sales and distribution company providing services to both restaurants and food wholesalers.

loss prevention

walmart

2002-4 - 2005-5 · 3 yrs 2 mos

Primary tasks included loss prevention and responding to alarms that were triggered by unpaid items or items that were not demagnetized properly, in a manner that does not insult the customers. Was appointed leader of the Risk Management Safety Team.

security officer

canadian security agency

2000-1 - 2002-4 · 2 yrs 4 mos

Responsible for building access control and safe operations of The Gazette printing plant and offices on St-Antoine Street.

customer service representative

blockbuster

1999-8 - 2000-10 · 1 yr 3 mos

Increase sales by listening and tending to customers' interests.

gas station attendant

diamond taxi association

1995-7 - 1999-12 · 4 yrs 6 mos

Gas station attendant and minor mechanic for a fleet of privately owned taxis serving under the Diamond Taxi Association.

migration specialist

serti

2016-4 - 2016-6 · 3 mos

Contract Work. Responsible for migrating Windows XP systems to Windows 7 during client hardware refresh period. Tasks included imaging with SCCM, upgrading hardware, migrating data, installing and verifying functionality of new hardware in several of the customers work sites.

integration services technician

metafore

2013-5 - 2015-12 · 2 yrs 8 mos

Responsible for technical integration services for various large corporations. Building and overseeing the preparation of desktop,laptop, servers,and POS systems for daily business as usual deployments as well as working on a number of large hardware refresh projects consisting of integration for between 500-3500 workstations based on a high-volume scheduled delivery requirement.

technical support analyst

voith hydro

2016-8 - Present · 10 yrs 2 mos

Voith Hydro is one of the leading industrial partners for power plant operators - worldwide. This includes the fields of hydropower generation and energy storage systems. As a system-supplier, Voith Hydro's product portfolio ranges from generators and turbines to pumps, as well as measurement and control technologies. Here, Voith provides customers with comprehensive support for every project phase including research and development, consulting, engineering, manufacturing, assembly or commissioning operations. Plus, Voith's service spectrum also covers the maintenance and modernization of existing small and large hydropower plants.Imprint: http://voith.com/en/imprint-317.html