Jiafeng (Jeffrey) Chen

- Lead AGV automation projects across manufacturing and industrial environments, supporting project execution, commissioning, and go-live activities. - Coordinate with customers, engineering teams, subcontractors, and on-site operations teams to support successful project delivery and operational readiness. - Manage project schedules, resource planning, customer communication, issue tracking, and risk mitigation throughout project execution. - Support on-site testing, system validation, and operational troubleshooting during commissioning phases. - Serve as a key coordination lead during deployment and production readiness activities. - Drive continuous improvement initiatives related to project execution processes and operational support.

As a Deployment Project Manager, I am responsible for leading hardware deployment across multiple concurrent AGV robotic system projects, including flagship “lead” programs. I serve as the hardware owner and site manager, overseeing deployment schedules, subcontractor scope and cost, and onsite execution, while closely supporting overall project budget control and delivery success. Key Achievements: - Led hardware deployment for multiple concurrent projects, including the company’s annual flagship programs, ensuring alignment with overall project objectives and delivery timelines - Owned hardware deployment schedules and subcontractor scope, managing quotations, execution quality, and cost inputs to support effective project budget control - Served as the hardware owner and site manager, acting as the primary point of contact for all hardware-related issues raised during customer status meetings - Mentored internal Deployment Leads and Engineers, providing technical guidance and leadership while coordinating subcontractor teams responsible for onsite hardware installation - Allocated and balanced hardware resources across multiple projects, adjusting staffing plans to address changing priorities and onsite constraints - Participated in early project planning and delivery strategy definition, leveraging prior deployment experience to identify risks and implement proactive mitigation plans - Drove improvements to deployment SOPs and customer training documentation, refining content based on real-world execution feedback - Collaborated with product teams to provide field-driven input on standardization opportunities, supporting long-term product and deployment scalability

As an Associate Project Manager, I supported cross-functional project delivery in a matrix organization, focusing on coordination, reporting, and resource management. While transitioning into a project management role, I continued to support deployment activities to ensure continuity and successful delivery of ongoing projects. Key Achievements: - Supported a large-scale project under the guidance of a Senior Project Manager, focusing on cross-functional coordination, schedule tracking, and project status reporting - Independently took ownership of two smaller projects mid-delivery following a project manager transition, ensuring continuity and successful project completion - Acted as a primary point of contact for client communications on assigned projects, aligning expectations and addressing delivery-related questions - Coordinated internal resources across engineering, deployment, and other functional teams to resolve dependencies and support project execution - Gained hands-on experience in budget tracking and cost awareness, incorporating budget considerations into project planning and execution - Proactively identified project risks and supported early mitigation planning to improve delivery predictability and reduce downstream issues

As a Deployment Lead, I served as the hardware deployment owner at the site level for AGV robotic systems, leading subcontractor teams and coordinating with internal cross-functional teams to ensure successful end-to-end project delivery. This role required a strong onsite presence, hands-on technical leadership, and close alignment with internal project management. Key Achievements: - Led onsite deployment activities for full-scale AGV robotic system projects, acting as the hardware deployment owner at the site level for all hardware-related implementation work - Managed and directed subcontractor teams of 6–10 personnel, providing daily task planning, technical guidance, and quality oversight for robot installation, hardware setup, and commissioning activities - Guided subcontractors through repeatable installation and commissioning processes to improve efficiency and consistency of onsite execution - Coordinated closely with internal solution, system, and engineering teams to perform system testing, integration, and issue resolution that could not be handled by subcontractors - Served as the primary hardware-focused technical point of contact for customers, maintaining clear communication on onsite status, risks, and progress - Provided daily onsite progress updates to internal project managers, aligning field execution with overall project schedules and delivery milestones - Successfully delivered projects under schedule pressure by coordinating resources, managing dependencies, and addressing onsite issues in real time, ensuring delivery aligned with client expectations

As a robotics Implementation Engineer at GeekPlus, I was responsible for analyzing robotic solution requirements based on the warehouse design layout, implementing robotic solutions such as including robot induction, workstation setup, and end-to-end testing for warehouse operations. Also, providing a training plan for customers to operate robotic solutions. Key Achievements: - Performed onsite uncrating, inspection, configuration, software version upgrades, and charging station installation for standard AGV robotic systems - Verified and corrected warehouse map QR codes to ensure accurate navigation and reliable robot operations - Supported end-to-end system testing, integration, and go-live activities for an initial deployment of approximately 200 AGV robots at a customer site - Independently executed implementation tasks after an initial two-week shadowing period, and supported subsequent site expansion activities that scaled the system to nearly 400 AGV robots - Provided post–go-live remote debugging and technical support upon client request, assisting with issue resolution beyond formal project handover

As a system engineer at Zhejiang Guozi Robotics Co., I was responsible for adjusting the kinematic parameters of automatic guided vehicles (AGV), writing reliable codes, implementing software architectural improvements, and optimizing the performance of AGV. Key Achievements:- - Surveyed and mapped operation path of Automatic Guided Vehicle (AGV); utilized AutoCAD to create 2D model - Collaborated with 4 engineers to assemble 280 AGVs; calibrated kinematic parameters to ensure safety - Calibrated 180 aisles and 42 AGV's picking stations by programming to operate the AGV system - Monitored a system contain with 250 AGVs by specific supervisory control and data acquisition platform

As a research assistant at NIH, I created a python programming function for nuclear data collection. I also analyzed the nuclear level density (NLD) of different elements modeling with two theoretical models and compare its performance. Key Achievements:- - Created a programming function to acquire data in 30 elements of thermodynamic description of nuclear level density - Analyzed nuclear level density of 30 elements with Fermi Gas Model and Back-shifted Fermi Gas Model; evaluated different model performance and its impact - Presented poster presentations of research at CUNY Research Scholars Program 2017 Symposium and APS April Annual Meeting 2018

As a lab assistant at the City University of New York, I conducted experiments for testing the property of microgel and data collection. I also evaluated data through statistical analysis and suggested strategies to improve experiments. Key Achievements:- - Collaborated with a research mentor to prepare microgel with different about 5 types of diameters in nanoscale - Modified experimental equipment to examine minimum external pressure allowed microgel passing through the constrictive microchannel under 5 different flow rate conditions - Analyzed 1000+ of recorded data to explore characteristics of microgel; evaluated its deformation under 5 different flow rate condition

As College Tutor at LaGuardia Community College, I guided the local students to become more independent learners, persist in college, and reach their goals.I provided individual and group tutoring to students who request academic help at the ASAP resource center.I also maintained records of student's assessment results, progress, and feedback using Microsoft Excel for information analysis.I participated in professional development activities to boost tutorial skills and continue to grow cultural competence and reflection skill. Key Achievements:- - Led individual and group tutoring section for different learning styles and student preferences - Utilized feedback and reflection to improve practices - Improved the grade of 75% of local students at least one grade for 2 years at community college