Jia Yi Loo

Regional Channel Operations & Product Lead @ Alibaba Group

About

I have 5 years of ecommerce experience as a regional lead in South-East Asia (Shopee) and South Asia (Alibaba) driving commercial growth through business operations and startegic projects. I am currently am in Alibaba as the Regional Channel & Operations Lead, heading a team of project managers and operators to grow "Choice" local and cross-business in South Asia markets.

Country

City

Singapore

Industry

Internet

Skill

Sales Operations, Channel Sales, Commercial Operation, Global Channel Sales Management, Channel Program Management, Program Management, Stakeholder Management, Category Management, Mandarin, Team Management, Business Strategy, Data Analysis, Competitive Analysis, Product Marketing, Administrative Organization, Key Account Management, Problem Solving, Negotiation, Social Media, Analytical Skills

Experience

Regional Channel Operations & Product Lead

Alibaba Group

2023-10 - Present · 3 yrs

Singapore

I am currently leading a team of project managers and operators of Supply Chain business unit to manage the "Choice" channel to grow local and cross-border business for Daraz platform across South Asia. I am also the department's overall PMO. 1. Channel Sales & Operations --> Drive the sales and P&L target through end-to-end management of promotion planning, deals submission and traffic execution --> Manage channel's multiple assortment supply (i.e. marketplace, retail, consignment, cross-border) via regional governance framework 2. Program Management & Operations --> Overseeing the overall business PMO and operations through cross-functional collaboration with both Tech and non-Team teams --> Point-person for all "Choice" Product & Tech initiatives including channel re-platforming, new product development etc. --> Facilitate stakeholder management via leadership review with Alibaba's key business units - AliExpress, Lazada

Regional Program Manager

Alibaba Group

2022-11 - 2023-10 · 1 yr

Singapore

Double-hatting across 2 teams to drive commercial growth for Daraz platform across South Asia regions 1. Brand Partnerships a. Program Management - Joint Business Planning, Super Brand Campaign b. Key Account Management c. Acquisition (Business Development) 2. Category Management a. End-to-end category frameworks to drive local governance and ownership

Regional Brand Partnerships

Shopee

2021-4 - 2022-11 · 1 yr 8 mos

Singapore

Led strategic partnerships with global brands in Fashion and Lifestyle category across Southeast Asia + Taiwan markets on: 1. Key Account Management 2. Acquisition (Business Development)

Strategic Project Management

Shopee

2022-5 - 2022-9 · 5 mos

Malaysia

Seconded to Malaysia team under Shopee Mall Development: 1. Mall-wide initiatives for campaign packages

China Brands Strategic Partnership Intern

Shopee

2020-5 - 2020-8 · 4 mos

Singapore

Part of the Electronics & Cross-border team: 1. Assisted in key account management of brands (i.e. Huawei, Xiaomi etc.) and strategic alignment of cross-border sellers 2. End-to-end (E2E) data management from data-pulling via SQL to consolidating data insights

Product Marketing Intern

Abbott

2020-1 - 2020-4 · 4 mos

Singapore

Digital Marketing Intern

Golden Equator Group

2019-2 - 2019-8 · 7 mos

Singapore

Education

National University of Singapore

Business Administration, Management and Operations

2017-8 - 2020-12 · 3 yrs 5 mos

Activities: Bizad Club Orientation Week (Nov 2017-Aug 2018) | Programmes and Logistics Committee Students' Sports Club Sports Camp (Jan-Jul 2018) | Programmes Committee Eusoff Hall Voluntary Corps (Aug 2017-May 2018) | Project Manager Eusoff Hall Flag (March-Aug 2018) | Marketing Committee Eusoff Hall Expeditions (Aug 2017-Jun 2018) | Teaching and Development Committee NUSSU Union Camp 2018 (Jun-Jul 2018) | Orientation Group Leader Award: National University of Singapore Merit Award for AY2017/2018 in recognition of invaluable services rendered to the Hall