Jia Yi Gan

Jia Yi Gan

HRBP - Enterprise @ Maxis

About

Psychology graduate with diverse experience across HR, communications, and business operations. Recognised for leading cross-functional projects, building strong stakeholder relationships, and executing strategic initiatives from planning to delivery. Highly adaptable, data-driven, and people-oriented — skilled in translating complex ideas into impactful solutions. Fluent in both English and Mandarin.

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Telecommunications

Skill

R (Programming Language), Spreadsheets, Data Validation, VLOOKUP, Conditional Formatting, Data Aggregation, SQL, Data Cleaning, Data Analysis, Microsoft PowerPoint, RStudio, SPSS Statistics, Executive Search, Client Relations, Sourcing, Recruiting, Human Resources (HR), Translation, Hiring, Event Management

Experience

Maxis

HRBP - Enterprise

Maxis

LinkedIn
2025-6 - Present · 1 yr 4 mos

Greater Kuala Lumpur

• Partnered with business leaders to drive people strategy: Supported the Enterprise Business Unit in workforce planning, organisation design, and execution of people initiatives aligned with business goals. • Managed manpower planning and reporting: Oversaw headcount tracking, resource cost analysis, and operational plan submissions to ensure alignment with annual budgets and workforce targets. • Led Workday operations and organisational changes: Implemented reorganisation updates, managed data accuracy, and facilitated full employee lifecycle activities including recruitment, onboarding, transfers, and offboarding. • Collaborated cross-functionally for employee engagement and retention: Worked with Rewards and senior leadership to develop retention interventions such as counter-offers and compensation reviews for key talents and high performers. • Oversaw performance and conduct cases: Managed PIP cases for the division, ensuring compliance with the updated framework and timely case closure in partnership with Compliance and Employee Relations. • Acted as a trusted advisor to managers and employees: Supported day-to-day HR operations including employee relations, workforce reporting, and policy guidance, ensuring a consistent and compliant employee experience.

Maxis

Performance & Rewards Associate

Maxis

LinkedIn
2024-8 - 2025-8 · 1 yr 1 mo

Federal Territory of Kuala Lumpur, Malaysia

• Led the end-to-end performance cycle: o Managed all performance events from goal setting to year-end appraisal, calibration, and communications to ensure process consistency company-wide. o This includes developing communication and education materials, managing Workday configuration, and driving cross-functional collaboration with key stakeholders such as Rewards, HRBPs, Compliance, and Employee Relations. • Enabled and upskilled managers: Designed and conducted workshops and e-learning courses • Ensured data accuracy and system readiness: Collaborated with HRIT to implement Workday configuration updates reflecting policy changes and maintaining data integrity. • Served as the Centre of Excellence for PIP governance: Guided HRBPs and managers on PIP case handling and risk mitigation; worked with Compliance to uphold governance standards. • Supported management decision-making: Presented performance and PIP data insights to senior leaders to facilitate calibration, risk assessment, and policy alignment.

Maxis

People and Organization Graduate Associate

Maxis

LinkedIn
2023-8 - 2024-7 · 1 yr

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

FIND Talents

Recruitment Consultant | APAC

FIND Talents

LinkedIn
2022-2 - 2023-5 · 1 yr 4 mos

Petaling Jaya, Selangor, Malaysia

• Successfully managed the 270-degree recruitment life cycle, including sourcing, candidate management, and client/account management and utilized the in-house applicant tracking system (ATS) in the process • Conducted pre-screen interviews and managed candidate during the application process • Provided consultation services to clients, improving hiring process efficiency, ensuring compliance with employment laws, and developing competitive salary packages • Involved in mass hiring projects with a focus on Mandarin and English language skills, as well as executive search positions in technical sales, engineering, and HR etc • Participated in job fairs and other marketing initiatives to attract talents and contribute in employer branding

Lion Group

Talent Acquisition Intern

Lion Group

LinkedIn
2020-5 - 2020-8 · 4 mos

• Managed the selection process for the Lion-Parkson Foundation Scholarship, including screening applications, coordinating interviews, and gathering feedback • Successfully transitioned from in-person to virtual interviews, ensuring compliance with local health and safety guidelines and improving internal processes • Provided valuable administrative support, including accurate data entry and effective communication with candidates and interviewers

Upwork

Writer and English - Mandarin translator

Upwork

LinkedIn
2020-1 - 2020-5 · 5 mos

My profile: https://www.upwork.com/o/profiles/users/~01f57559a0641add5c/

Tutu Toe Dance Academy

Admin cum Customer service

Tutu Toe Dance Academy

LinkedIn
2019-7 - 2019-10 · 4 mos

Selangor, Malaysia

Education

HELP University

HELP University

LinkedIn
2019 - 2022 · 3 yrs

My course requires to write multiple academic papers such as lab report, essays and proposals. Hence, it has trained me into having a decent level of writing and comprehension skill.

HELP University

HELP University

LinkedIn
2018 - 2018

Jia Yi Gan's Contact Information

Email

******@***.com

Phone

(**) *** ****

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