Jia Lynn Ho

• Manage strategic semiconductor accounts across APAC and Europe, covering Taiwan, China, Singapore, Malaysia, Thailand, Indonesia, Vietnam, India, the Netherlands, Germany, and Italy. • Drive business development and account growth for wafer test and final test solutions, including test sockets, probe cards, manipulators, docking systems, and total test interface solutions. • Lead regional channel partners and sales representatives to expand market presence, develop new business opportunities, and strengthen customer engagement. • Own the full sales cycle from opportunity identification, technical consultation, solution proposal, quotation management, and project execution to post-sales support. • Build and maintain strong relationships with key stakeholders across engineering, procurement, operations, and senior management functions. • Collaborate closely with engineering, operations, and product teams to deliver customized solutions that address customer test challenges and manufacturing requirements. • Conduct market intelligence, competitor analysis, and strategic account planning to identify growth opportunities and support long-term business expansion. Key Achievements • Achieved RM12.7 million sales revenue within the first three quarters of FY2026, reaching 76.9% of annual target. • Successfully recovered and revitalized three major customer accounts through relationship rebuilding, issue resolution, and structured account management. • Secured the company's first business engagement with a leading technology startup in Vietnam for manipulator and docking system solutions. • Led market re-penetration initiatives and business development efforts in strategic semiconductor markets across Asia. • Coordinated cross-functional teams across multiple countries to support global customer programs and strategic initiatives. • Mentor and onboard new sales engineers, accelerating their technical competency, industry adaptation, and customer management capabilities.

-Account manager for APAC region: Oversaw client relationships across Australia, Singapore, Malaysia, Indonesia, Vietnam, Sri Lanka, Taiwan, and China. -Conducted comprehensive market surveys to identify opportunities for a new PET film product line, successfully increasing market penetration and share. -Revitalized dormant accounts through proactive customer engagement, including calls, on-site visits, and establishing new client relationships. -Managed online sales and digital marketing campaigns via platforms like Google Ads and Shopee, driving brand visibility and revenue growth. -Performed budgeting and forecasting by analyzing sales data and market trends to prepare strategic decision-making

Industrial Product Suitability: Bare Wafer Manufacturer, Electrical & Electronics Manufacturing, Automotive, Power Devices, IGBT, MOSFET, Sensors, Die Packaging, Molding, Electroplating, etc. 1. Collaborate with cross-functional teams to customize&develop semi or fully automatedmeasurement systems(wafer/leadframe) based on customer’s new requirements. 2. Working on developing Dye&Pry Auto-Analysis (SMT Failure Analysis), Epoxy Fillet Height,Wire Loop Height&Ball Size Analysis while had also successfully developed auto-analysis methods for DieBumps, Probe Mark, Inter-Metallic Coverage% based on customer request. 3.Speaker at ASEMEP Quality&Productivity Council(AQ&PC) 18th Benchmarking Convention organized by SEIPI on the topic: Advance 3D Surface Metrology with Automated Characterization&Analysis. 4. Support regional sales team (South East Asia) with sample evaluation,technical presentation&proposal for CSAM/SAT, 3DSurface Profiler, Wafer Measurement System&etc. Also supporting on-site machine installation,trouble shooting&application training for customers. 5. Generating new inquiry leads via LinkedIn, exhibition&conference events ,product demo,marketing materials, cold calls&emails (Sales). 6. Manage customer feedback & provide solutions to ensure customer satisfaction & support machine buy-off.

1. Ensure plant optimum revenue & output with distribution&resources planning + daily monitoring for Non-Revenue Water. 2. Equipment & plant maintenance to ensure no or short downtime via problem solving to reduce water output lost. 3. Define standard operating procedure for systematization as well for new joiner’s easy understanding. 4. Compiled data on water utilization rate of all Top Glove factories via market study to support plant expansion project. 5. Study&implement water distribution automation system, in order to reduce response time and ensuring sufficient water being distributed automatically for factory production continuation.

Projects Achieved: 1) R&D for Process Line Pollution Detection Methodology 2) Quality Assurance (Instrumental Analysis, CPK Program Testing) 3) QA Audit 4) Company Volunteer Representative for Penang International Science Fair