Jhonata Gonçalves Batista

IT Technician @ Tecsomobi

About

I worked at LC Restaurants as a general assistant, where my experience involved inventory organization, cleaning, and customer service. I have advanced English skills and proficiency in Microsoft Office. I am a certified nursing technician, having graduated from CETI, where I interned at UBS and hospitals. I have an interest in technology, as it has always fascinated me. I am not pursuing nursing because my internship did not meet my expectations. I worked as a computer technician at Econocom, but my contract was not renewed, and the company's activities came to an end. I am currently looking for a new position—an opportunity to enhance my skills. I am also pursuing a degree in Systems Analysis and Development and seeking to learn more about the field.

Country

Brazil

City

São Paulo

Industry

Information Technology & Services

Skill

Satisfação do cliente, Gestão de serviços de atendimento ao cliente, Infraestrutura de tecnologia da informação, Apresentações, Computadores portáteis, Gestão logística, Administração, Capacidade de organização, Instalação de software, Manutenção de computadores, Suporte ao cliente, Comunicação, Conserto de computadores, Suporte técnico, Microsoft Windows, Hardware de computador, Linux, Rede de computadores, Competição de velocidade ou resistência, Microsoft Office

Experience

IT Technician

Tecsomobi

2023-1 - 2025-12 · 3 yrs

São Paulo, Brasil

I currently hold the position of IT Technician at Top, where I am responsible for maintaining the computer equipment located at train stations. My activities include troubleshooting software, hardware, and network issues, as well as cleaning the equipment. I also provide customer service, offering guidance on using Top's systems and efficiently resolving support requests at the stations.