jetmir toci

jetmir toci

asset management controls analyst

About

Part-Time Customer Service Representative at TD

Country

united states

City

brooklyn

Industry

financial services

Skill

leadership, microsoft office, microsoft word, powerpoint, research, microsoft excel, public speaking, mentoring, finance, customer service

Experience

jpmorgan chase & co.

asset management controls analyst

jpmorgan chase & co.

2019-6 - Present · 7 yrs 4 mos
federal reserve bank of new york

finance intern

federal reserve bank of new york

2013-9 - 2015-6 · 1 yr 10 mos

* Communicated ideas considerately and thoughtfully * Developed strong relationship with Mentor * Very reliable, dependable, friendly, flexible and attentive * Worked closely with fellow interns and associates at the firm

a.elkady cpa pc

tax intern

a.elkady cpa pc

2014-1 - 2014-5 · 5 mos

* Accurate data entry * Communicated with clients * Updated client database * Worked closely with fellow interns and associates at the firm

td

part-time teller

td

2015-9 - Present · 11 yrs 1 mo

* Provides account services to customers by receiving deposits and loan payments * cashing checks * issuing savings withdrawals * answering questions in person or on telephone * referring to other bank services. * Records transactions by logging cashier's checks, traveler's checks * Cross-sells bank products by answering inquiries * informing customers of new services and product promotions * ascertaining customers' needs * Reconciles cash drawer by proving cash transactions * counting and packaging currency and coins * maintaining supply of cash and currency. * Complies with bank operations and security procedures by participating in all dual-control functions * Maintains customer confidence and protects bank operations by keeping information confidential. * Contributes to team effort by accomplishing related results as needed.

td

customer service representative

td

2016-8 - Present · 10 yrs 2 mos

Takes residential mortgage loan applications AND offers or negotiates terms of residential mortgage loans Meets with customers and prospects and develops understanding of other financial objectives and needs Assesses customer information and suggests appropriate product and service solutions. Sells customers on value and benefits of suggested alternatives and closes sales Maintains strong product and sales knowledge and champions core service values Provides sound advice at every Customer interaction to create a positive Customer Experience and ensures that the Customer’s financial needs are met Responsible for meeting or exceeding specific individual sales goals Provides exceptional Customer service Performs a broad range of tasks of varying complexity and scope Cross-sell products to provide multi-services for Customers and makes referrals to partners Ensures Customer problems are handled appropriately Engages Customers in conversations regarding their current and future financial needs. Educates Customers about bank products and services

dairy queen

host and cashier

dairy queen

2015-1 - 2015-8 · 8 mos

* Expedite customer orders * Perform cashier duties * Provide excellent customer service * Up-sell variety of product offerings

alliance for health

finance intern

alliance for health

2014-6 - 2014-9 · 4 mos

* Adhered to patient confidentiality * Analyzed telecommunication costs * Collaborated with all departments to gather information * Prepared Power Point presentation

aviator sports and events center

counselor

aviator sports and events center

2011-6 - 2013-8 · 2 yrs 3 mos

* Attended weekly trips to various destinations throughout the tri-state area * Helped campers resolve conflicts * Helped provide a safe and supportive atmosphere for campers * Involved in day to day operations within the group * Learned the basics of child development and supervision procedures and policies * Made the camp a fun place to be, helping to devise and plan games and activities * Participated in post camp daily activities * Participated in informal and formal activities with campers * Set a good example for campers and others, including cleanliness, punctuality, sharing duties during cleanup, sportsmanship and table manners * Started as a CIT and trained amongst older Counselors * Supervised cleaning and meals * Taught me how to deal with kids of many different characters * Worked alongside older counselors in order to keep the group of kids on track and from an altercations * Worked with staff to develop and co-lead games

Education

penn state university

penn state university

law

2015-1 - 2019-1 · 4 yrs 1 mo

Activities and Societies: PHI BETA LAMBDA- INTERIM PUBLIC RELATIONS DIRECTOR ENACTUS- MANAGING DIRECTOR

jetmir toci's Contact Information

Email

******@***.com

Phone

(**) *** ****

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