jesslene chavez

* Duties included: * Filing, retrieving, and updating a variety of medical records, such as admission slips, laboratory reports, clinical notes, and various other records and reports into patient medical charts. * Medical transcription, answering phones, working with patients and their families, working alongside doctors and nurses, setting up follow-up appointments, and other various office duties. * Retrieving reports and records for doctors, nurses, client charts and for the various departments upon request. * Performed secretarial and general office work as required by the functions of the Medical/Surgical floor include scheduling appointments, admitting patients, greeting clients and their families, receiving telephone messages, entering statistics (from data) into computer. * Managed a high-volume workload within a deadline-driven environment.

* Duties included: * Assisting with the scheduling of the delivery and construction departments. * Data entry, answering phones, working with clients, retrieving, completing and updating files, and other various office duties. * Assisted bookkeeper with cash and check deposits and other office duties. * Assisted in the store front with sales and/or directing problems to the appropriate departments. * Demonstrated proficiencies in telephone and in person on handling customer inquiries, complaints, billing questions and payment extension/service requests. * Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust locate resources for problem resolution and design best-option solutions to prevent the loss of key accounts. * Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments. * Operate cash register and computers to itemize and total customer purchases; collect payments and make change for cash transactions and handled credit card transactions.

Unfinished-Medical/Personal Leave"]