jessica neville

* Pull inventory to complete orders accurately and timely * processing credit card, and financial aid payments * answering and assisting customers on the phone with any question, complaints or concerns with the department * keep an organized and efficiently working environment.

* Cashing out servers and bartenders * balancing end of night cash revenue drop and cash safe * entering and adjusting tips to be recognized for payroll * updating monthly reports * answering and assisting guests on the telephone, as well as assisting management as needed.

Tellers introduce customers to new products and services, and generate leads for other members of the sales team to close. Every teller has her/his own scorecard with goals. Our best tellers constantly go the extra mile to greet customers, make them feel welcome and also engage customers to learn about their financial needs. An excellent teller processes between 20-25 customer transactions each hour with no mistakes through patience, attention to detail, and the ability to follow procedures. Every teller is responsible for maintaining and balancing a cash drawer. Under direct supervision, processes customer transactions within established guidelines. Identifies and makes sales referrals, recommends alternate channels, cross-sells bank services and products for Wells Fargo partners, provides excellent customer service. Duties may include safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop

Seating and serving guest; cashing out servers and balancing end of night drop and cash safe.

* ♦ Build, maintain, and schedule financial reports in MicroStrategy Web * ♦ Validate data from several sources to determine accuracy of reporting * ♦ Use SQL Server 2014/TOAD to build statements that filter, transform, and extend data for analysis * ♦ Perform audits of concessionaires and present findings to management and business owners * ♦ Coordinate with Flash, Operation, and Foods teams to resolve any inaccuracies in reporting

*  Provide financial support and recommendations to CityWalk, Shared, Hotels, Ecommerce, and Volcano Bay park locations *  Build and coordinate yearly budgets *  Fulfill month-end GL duties accurately to reflect current operational standing *  Maintain several reporting tools to explain variances to Plan *  Managing project to expand functionality of existing inventory management system *  Present Merchandise financial standings at operational month end meetings *  Pursue any opportunities for efficiency across departments *  Leverage SAP, BOP/BPC, MS Excel VBA, and SQL Query to provide accurate and timely information upon request

*  Created, maintained, validated, and delivered financial standings on a weekly basis *  Accounting duties including month end closing, GL entries, and reporting *  Analyzed trends and processes in department for improvement and provide solutions/explanations *  Participated in budget planning and tracking *  Built automated files for data collection and SAP entry upload *  Compiled validation reports that uncover breaks in data flow *  Acted as a liaison to IT for process improvement of transformation of data between inventory management system and database