Jessica Townsend
Customer Success Manager @ ENERGYbits
About
Customer success manager with extensive experience in nutrition, health food, retail, and sustainability industries. Skilled in communication used as a focus in team development, customer onboarding, education, and problem solving. Adept in developing operating procedures, learning systems, and analyzing data. Critical thinker with a Bachelor’s Degree in Nutrition Science from The University of Texas.
United States
San Antonio
Health, Wellness & Fitness
Time Management, Customer Satisfaction (CSAT), Customer Onboarding, Oral Communication, Presentations, Customer Success, Customer Interaction, Customer Support, Onboarding, Account Management, Customer Experience, Customer Engagement, Customer Satisfaction, Communication, Customer Relationship Management (CRM), Employee Learning & Development, Project Management, Leadership, Training & Development, Customer Service
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