Jessica Dao

• Support executive leadership and a 60+ person office with administrative, technical, and HR-related tasks, including planning meetings, creating agendas, and coordinating cross-team initiatives. • Serve as Public Disclosure Officer, processing requests using GovA, eDiscovery, and Nuix to locate, review, redact, and release records, while managing IT equipment lifecycle and coordinating technical resources for staff. • Respond to public inquiries, maintain standard operating procedures, and streamline office processes to ensure efficient operations and effective service delivery.

• Managed the City and Mayor’s social media accounts, creating content and strategy to engage and inform the public while highlighting City initiatives. • Drafted proclamations, monthly newsletters, press releases, and media advisories, and developed high-level talking points for the Mayor to use at press announcements and community events. • Provided operational and administrative support to keep a fast-moving team, including executives and deputy mayors, organized and responsive.

Selected participant in a six-week, college-based STEM enrichment program at the University of Washington, featuring faculty-led lectures, labs, and applied STEM learning.