Jessica Crouch Perry

Jessica Crouch Perry

Product Director, Email Channel & Experimentation @ Condé Nast

About

A collaborative, customer-focused and commercially driven media product leader with fifteen years' experience driving strategic change within global organisations such as Condé Nast, Lonely Planet and Amazon, with specific focus on building products for the US market, building communities and 0-1 products delivering value across large user bases. My work has spanned both internal and external products, vision and product strategy and (you gotta do them) large technical replatforming projects. Areas of expertise: * Cross-functional leadership, partnering with design, engineering and research to build successful products and high-performing teams * Product strategy for revenue growth and diversification * Experimentation and personalisation * The intersection of data platforms and the customer experience, combining the technical with the needs of the customer * Content management tools and platforms for efficiency

Country

United Kingdom

City

London

Industry

Online Media

Skill

Matrix Leadership, Product Strategy, Cross-functional Team Leadership, Change Management, Agile Development, Web Content Writing, Project Management, E-Commerce, E-commerce SEO, Search Engine Optimization (SEO), Copywriting, Business Analysis, Digital Marketing, Product Development, Leadership, Business Strategy, Product Management, Digital Media, SEO, Web Analytics

Experience

Condé Nast

Product Director, Email Channel & Experimentation

Condé Nast

LinkedIn
2023-1 - Present · 3 yrs 9 mos

Greater London

Leading email product development for Condé Nast. This means: - Using email to build direct relationships and retain audiences on brands including The New Yorker, Condé Nast Traveler, Vanity Fair and WIRED - Growing subscription, commerce and advertising revenue via the email channel - Owning technology strategy - Leading crossfunctional teams I also lead the experimentation team, embedding experimentation best practice in our product development process.

Condé Nast

Head of Product

Condé Nast

LinkedIn
2019-4 - 2023-1 · 3 yrs 10 mos

London, United Kingdom

Launched a paid recipe subscription for Bon Appétit and Epicurious, including initial discovery for an iOS app. • Spearheaded project to reorganise 40k recipes experience around a structured taxonomy, redesigning user journeys and seeing a 6x increase in traffic to recipes from navigation. • Experimentation to increase user engagement through recipe search. Search CTR up from average 16% to 51% by changing search algorithm, leading to increased recipe consumption and exposing users to subscription prompts. • Led redesign of homepage to increase journeys to recipes, leading to a 35% YoY uplift on recipe CTR

Condé Nast

Senior Product Manager

Condé Nast

LinkedIn
2017-1 - 2019-3 · 2 yrs 3 mos

London, United Kingdom

Founding member of new team in London set up to unify Condé’s global product development operations and create new products at scale. Assisted in hiring product, design and engineering colleagues, and a focus on team culture. • Launched/migrated to a new unified CMS for Vogue and GQ across 11 global markets (Europe, Asia, Mexico). In key markets, publishing efficiency increased 4x • Partnered with Audience Development/SEO/Editorial team to simplify sites to drive audience growth primarily through focus on SEO improvements

Immediate

Product Manager, Platform

Immediate

LinkedIn
2015-11 - 2017-1 · 1 yr 3 mos

London, United Kingdom

First product manager on multi-year project to build a unified CMS and front-end platform for Immediate's 40+ consumer brands (including Radio Times, BBC Good Food, Gardener's World). Worked closely with design, user research, engineering and external agency partners through discovery phase and senior product leaders to set the product vision and roadmap.

Immediate

Product Manager, Parenting & Community

Immediate

LinkedIn
2014-6 - 2015-11 · 1 yr 6 mos

London, United Kingdom

PM on parenting brands including MadeForMums.com, building features to help parents get the information and advice they need to raise happy, healthy children. • Grew users 47% YoY through SEO improvements and building community features • Partnered with editorial to improve affiliates programme and improve user experience of parenting product reviews. Affiliates revenue increased 8x.

Lonely Planet

Product Manager, Community

Lonely Planet

LinkedIn
2013-6 - 2014-6 · 1 yr 1 mo

London, United Kingdom

Launched redesigned Thorn Tree community for travellers to connect and plan their next trip. • Increased registrations by 75% through simplified registration flow • Increased PVs 32% through SEO improvements to the community

Lonely Planet

Community Moderator

Lonely Planet

LinkedIn
2011-11 - 2013-6 · 1 yr 8 mos

London, United Kingdom

Community management and social media, while completing an MSc.

Amazon

Digital Content and Marketing Manager / Site Merchandiser

Amazon

LinkedIn
2010-7 - 2011-6 · 1 yr

London, United Kingdom

Email campaigns and brand search optimisation using Amazon's inhouse suite of tools. Worked closely with key accounts on the Baby Store to increase revenue and sales through brand marketing and site merchandising.

Lonely Planet

Editor

Lonely Planet

LinkedIn
2008-10 - 2010-3 · 1 yr 6 mos

Melbourne, Australia

Editor in the production of Lonely Planet print and digital travel guides to Asia, Africa and Western Europe.

Penguin Random House Australia & New Zealand

Assistant Editor

Penguin Random House Australia & New Zealand

LinkedIn
2005-7 - 2008-10 · 3 yrs 4 mos

Melbourne, Australia

Editing and proofreading non-fiction books on their journey from manuscript to published title. Assisting senior publishers and editors in manuscript assessment, marketing and sales briefs.

Education

City St George’s, University of London

City St George’s, University of London

LinkedIn

Human Computer Interaction

University of Melbourne

University of Melbourne

LinkedIn

English Literature

Jessica Crouch Perry's Contact Information

Email

******@***.com

Phone

(**) *** ****

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