jessica barker

Oversaw general office operations, answered phones, greeted and interacted with clients, managed filing systems and solicited local businesses for support - Accepted in-kind and monetary donations, sorted and organized items in the donation rooms, entered gifts into constituent database and issued tax credits and thank you letters to donors - Lead a volunteer program with 250 participants: processed background checks, implemented bi-weekly training workshops, managed volunteer schedules, supervised service-learning students from the University, and conducted exit interviews

* Coordinated calendars, travel and meetings for the gift planning team and answered general office inquiries via phone and email * Managed external life insurance policies, estate distributions, and the administrative process for creating and terminating life income gifts * Generated bequest expectancy lists, constituent files, workflow documents, financial projections, annual reports, gift agreements and scholarship agreements * Supervised the production schedule for gift planning marketing efforts and assisted with content development, design and editing * Connected with Donor Relations & Advancement Events team to plan stewardship events and meaningful recognition for gift planning donors

Supplied intensive case management to 120 participants in a work assistance program focused on educational and occupational goal setting, empowerment and achievement - Offered career counseling, tuition reimbursement, job search assistance, resume and cover letter development, work study and temp-to-hire employment opportunities, child care stipends, transportation vouchers and other supportive services to clients - Facilitated workshops for career center visitors on resumes and cover letter writing, interview skills, basic computing, job searching, career exploration, financial aid, networking and social media skills - Assisted customers with Unemployment Insurance claims, appeals and four-week reporting

Provided one-on-one tutoring to student-athletes for 1-3 hours per week in the areas of writing, reading, note taking, time management, and general study skills, including preparation for midterms and finals

Supported two Associate Vice Chancellors and three Assistant Vice Chancellors and trained seven new administrative assistants across Advancement - Assisted in portfolio management for executive leadership by scheduling appointments with prospects and donors, participating in strategy meetings, and providing collateral on university programs and initiatives to constituents - Organized calendars and travel, prepared expense reports and reimbursements, and coordinated trainings, meetings and events

* Handles calendaring, travel, expenses, reimbursements, project supervision, contact reports and general office management for the Vice Chancellor * Prepares high-level letters, proposals, reports and correspondence for sophisticated audiences * Partners with Donor Relations and Advancement Events and Principal Gifts & Advancement Initiatives teams to coordinate complex engagement strategies and stewardship opportunities for constituents * Serves as important liaison for University leadership including the Chancellor, Provost, other Vice Chancellors, Deans and senior Advancement staff

Organizational Leadership and Policy Practice