jessica thompson

jessica thompson

call center representative

Country

united states

City

birmingham

Industry

telecommunications

Skill

cashiering, phone etiquette, sales, retail, customer service, merchandising, time management, microsoft office, microsoft word, typing, data entry, english, customer satisfaction, credit cards, take orders

Experience

ticketbiscuit

call center representative

ticketbiscuit

2018-12 - Present · 7 yrs 10 mos
oxford healthcare

home health aide

oxford healthcare

2017-11 - Present · 8 yrs 11 mos
tng (formerly the new group)

tng

tng (formerly the new group)

2017-6 - 2018-1 · 8 mos

* stocking products, visual merchandising, checking out of date items and product returns * scanning, building and maintain displays, demonstrating knowledge of our clients' products * developing strong relationships with store personnel and providing exceptional customer service * accurately reporting time worked and completing surveys, communicating with management staff.

winn-dixie

cashier

winn-dixie

2016-12 - 2017-9 · 10 mos

Greet, assist and thank customers in a prompt, courteous and friendly manner. Manage lane according to service standards. Inform customers of specials and promotions as requested by company or store management. Properly record sales through scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing correct change when appropriate. Put up discarded or returned merchandise, assist in training new cashiers.

kmart corporation

cashier

kmart corporation

2016-10 - 2016-11 · 2 mos

Answer customers questions and concerns. Take payment in forms of cash, check, debit or credit. Clean shelves, stock and put up merchandise. Make signs and labels for pricing of items and price check with scanner of items for customers.

toys r us

cashier

toys r us

2014-11 - 2015-7 · 9 mos

Answer phones and give information to callers, take messages, or transfer calls to appropriate individuals. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Establish or identify prices of goods, service or admission, and tabulate bills cash registers or optical price scanners. Answer customers questions, and provide information on procedures or policies. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as sweeping restrooms and emptying trash cans. Request information or assistance using paging systems.

walmart

stock associate

walmart

2014-8 - 2014-10 · 3 mos

Stamp, attach, or change price tags on merchandise, referring to price list. Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles. Stock shelves, racks, cases, bins, and tablets with new or transferred merchandise. Answer customers’ questions about merchandise and advise customers on merchandise selection

bojangles' restaurants, inc.

line cook

bojangles' restaurants, inc.

2013-1 - 2013-3 · 3 mos

Maintain sanitation, health, and safety standards in work areas.Clean food preparation areas, cooking surfaces, and utensils. Verify that prepared food meets requirements for quality and quantity. Operate large volume cooking equipment such as grills, deep-fat fryers. Clean, stock, and restock workstations and display cases. Wash, cut, and prepare foods designated for cooking.

etix

call center representative

etix

2018-12 - Present · 7 yrs 10 mos

Education

pinson valley high school

pinson valley high school

2010-1 - 2014-1 · 4 yrs 1 mo

jessica thompson's Contact Information

Email

******@***.com

Phone

(**) *** ****

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