jessica mcparlin

tax operations manager

About

Administrative Assistant to the Athletic Director

Country

united states

City

bernalillo

Industry

human resources

Skill

management, operations, human resources, leadership, customer service, training, payroll, interviews, budgets, employee benefits, personnel management

Experience

revenue agent

state of new mexico

2018-1 - Present · 8 yrs 9 mos

tax operations manager

sandoval county government

dual branch manager

u.s. bank

2006-5 - 2016-2 · 9 yrs 10 mos

slot shift supervisor

sandia resort & casino

2002-3 - 2004-4 · 2 yrs 2 mos

* · Responsible for verifying large jackpots and oversight of correct payments to customers. * · Responsible for verifying and changing banks in excess of $15k or more for 15 to 30 employees. * · Responsible for the adherence to federal cash reporting requirements. * · Answered customer questions, investigated and resolved customer complaints. * · Provided technical support when needed for servicing of the various machines. * · Trained personnel in Management positions as well as slot floor positions. * · Trained personnel to adhere to the policies and procedures of the Casino. * · Created and maintained work schedules for 30 employees. * · Responsible for performing disciplinary actions to include counseling both positive and negative and termination of employees.