Jessica Low

Senior Category Manager @ Officeworks

About

I am an award-winning sales, product, marketing, and operations professional with over 28 years of experience in the highly competitive wholesale and retail sectors. As an Enterprise Account Director for a leading SaaS business, I specialize in driving growth and cultivating strategic partnerships. Throughout my career, I’ve held key leadership roles such as Sales and Partnership Manager, Director of Retail Sales, National Business Manager, and State Sales Manager. I have a proven track record in managing partner pipelines from prospecting to successful closure, creating exceptional partner experiences that foster alignment and sustainable growth. Known for exceeding performance metrics and KPIs, I thrive on delivering results while managing portfolios across loyalty, physical, and digital product lines—engaging C-level executives along the way. I am committed to delivering exceptional value, even in challenging economic climates, by leveraging a deep understanding of customer service and a hands-on, strategic approach. As an Enterprise Account Director, I bring a comprehensive skill set to navigate complex business landscapes, develop innovative strategies, and deliver measurable results.

Country

Australia

City

Melbourne

Industry

Retail

Skill

Revenue Generation, Payment Solutions, Talent Identification, IT Project & Program Management, Customer Service, Management of multi-disciplinary teams, Profitability Enhancement, Organization Re-structuring, Business Negotiation, Key Account Relationship Building, Customer Value Proposition, Client Interfacing Skills, Employee Recognition, E-Commerce, Enterprise Portfolio Management, Sales Negotiation, Retail Displays, Stakeholder Engagement, API Development, Teamwork

Experience

Senior Category Manager

Officeworks

2026-3 - Present · 7 mos

Melbourne, Victoria, Australia

Officeworks is Australia's largest supplier of office and stationery products at low prices everyday.

Enterprise Account Director

EROAD Australia

2024-11 - 2026-3 · 1 yr 5 mos

Melbourne, Victoria, Australia

EROAD Australia provides fleet management solutions that enhance regulatory compliance, driver safety, and operational efficiency, helping businesses optimize fleet performance and reduce costs.

Strategic Enterprise Manager

Reward Gateway

2023-12 - 2024-11 · 1 yr

Melbourne, Victoria, Australia

Reward Gateway are a leading SaaS company that provide an Employee Recognition Software that helps Australian companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, wellbeing and much more.

Head of Sales and Client Partnerships

The International Fusion Corporation

2023-3 - 2023-12 · 10 mos

A strategic below the line retail marketing agency. We partner with clients to develop impactful retail point of sale displays that engage customers and bring brands to life. This encompasses the overall project management process from design to production and installation of temporary, semi-permanent and permanent displays, digital, print and point of sale.

Director of Retail Sales

Blackhawk Network

2022-2 - 2023-3 · 1 yr 2 mos

Blackhawk delivers branded payment solutions to retailers, corporations & agency partners to increase reach, loyalty, and revenue. Collaborating with partners, we deliver innovative solutions to meet our partners’ business objectives — extending commerce opportunities, introducing innovative incentives, and creating meaningful employee engagement.

National Business Manager (Retail)

Blackhawk Network

2021-4 - 2022-2 · 11 mos

Category & Product Manager (Prepaid Cards)

Australia Post

2018-2 - 2021-4 · 3 yrs 3 mos

Melbourne, Victoria, Australia

Australia post is one of Australia's most trusted retail and logistics brands, with a vast national footprint and a strong presence in payments and financial services.