jessica foubert

* Work closely with ticketing systems, such as TMWin99 (Host), TMOne, and Archtics * Use Microsoft Dynamics CRM to service sales representatives * Use Microsoft Excel to organize client & company data, filter information, and print reports * Help coordinate management and logistics for major stadium events, i.e. concerts and El Clasico * Provide event day support as a ticket office representative in resolution stations * Organize and communicate with part-time ticket office staff * Assist in other departments as needed, such as support staff during sales events

* Assisted in preparing annual client reviews, including pulling values and performance from various sources of information * Ran hypothetical illustrations through MorningStar software * Prepared annual review letters and CRM client management * Managed social media pages including Facebook, Twitter, and LinkedIN * Created promotional items for A Clients and special events

* Fulfilled the needs of restaurant guests and provided genuine and friendly service * Greeted guests, took orders, delivered food, accommodated requests, processed payments, solved problems, followed responsible alcohol service standards, helped keep the kitchen stocked up and clean * Improved efficiency, teamwork, and communication skills

* Learned how to work with a variety of customers and coworkers and in a busy/rushed environment * Enhanced organizational, math, and problem-solving skills * Duties included checking out customers, inventory/stocking, postal services, Western Union/money services, returns/exchanges, and organizing drawers

* Answer phone and assist callers in a courteous manner. * Greet customers and refer to appropriate member of University Housing & Dining team or other University offices. * Pick up/deliver, sort, & distribute mail * Assist the public in answering questions and provide directions and assistance according to departmental policies and procedures. * Accept flyers for posting in residence halls according to University Housing & Dining guidelines and distribute to proper individual(s). * Assist with filing for staff throughout the office suite. * Search through newspapers on a daily basis for articles related to University Housing & Dining; cut out appropriate articles and insert into archival scrapbook. * Complete special assignments that assist in University Housing & Dining Administration operations.

Honors and Activities include: * VP of Finance, Alpha Phi Omega: A national co-ed service fraternity, founded on the principles of leadership, friendship, & service * Visit Day/Hawkeye Host Chair, Students to Assist Recruitment: Share college experiences with potential students and football recruits * Students in Advertising: As part of the American Advertising Federation, gain career experience and develop a professional network * Academic Honors: Cumulative GPA: 4.01/4.0; Dean's list Fall 2014-Present; President's list Spring 2016 * Old Gold, Iowa Scholars Award, Rhodes Dunlap, & Stanley K. Tanger Business scholarships Activities and Societies: Alpha Phi Omega, Students to Assist Recruitment, The Salt Company, Honors Program