Jessica Jones

•Assist in the development of Event Managers II & III and facilitate learning opportunities. •Act as a liaison between Event Sales Managers and Operation team. •Work with Sr. Event Managers to create décor packages for events and ensure equipment needs are completed for the event. •Managing events from start to finish as the main point of contact for the company. •Manage onsite staff to ensure they know the timeline and service needs for the event. •Work with Culinary team to ensure all for food for the event matches Banquet Event Order. •At events, communicate with Culinary team to ensure timelines for service are correct along with any updates or changes. •Maintain communication with venue contacts to ensure timelines for load-in, dressing rooms and load-out are correct. •At events, ensure client’s needs are met. •Communicate event details with Sales Manager and Executive Chef prior and post event.

Program Development and Planning - Assist Experience Designers with operational and logistical components of program development - Thoroughly review program details with cross-functional partners in sales and Experience Design - Serve as primary client contact throughout planning and operation of the event - Manage program changes with suppliers and internal partners during planning and on-site operation - Provide program enhancement options for our clients Supplier and Staff Management - Negotiate supplier contract terms and pricing including but not limited to service expectations, guarantees, cancellation policies, billing, etc. - Assign field staff to projects based on availability and specific skill sets required - Prepare, distribute and review relevant program information and provide direction for field staff Program Execution - Align with hotel and venue partners to ensure seamless coordination throughout program operation - Conduct pre-con meetings with client/hotel to review all program details as ensured - Ensure cross functional sales partners are fully informed of all program changes, taking prompt corrective action and providing alternatives as necessary - Manage all components of on-site program operations Financials - Drive program profitability ensuring Gross Profitability targets are met Manage Submissions and receipt of client program deposits as per contracted terms through lifecycle of the program - Timely completion of post-operation Program Closeout process

Achieved $2 million in sales. Produced high-end events of all types (corporate, social and weddings), through a proactive, consultative sales approach from site visit through the planning process to the event. Proactively contact customers and create professional proposals and diagrams for all events. Collaborate with meeting planners, hotel personnel and PSAV operations staff to ensure all event needs are met for lighting, video, audio, power, rigging and scenic solutions.

Achieved $3.2 million in sales. Produced high-end events of all types (corporate, social and weddings), through a proactive, consultative sales approach from site visit through the planning process to the event. Proactively contact customers and create professional proposals and diagrams for all events. Collaborate with meeting planners, hotel personnel and PSAV operations staff to ensure all event needs are met for lighting, video, audio, power, rigging and scenic solutions.

Generated $1.8 million in sales. Worked with clients to execute high-end events of all types (corporate, social and weddings), through a proactive, consultative sales approach from site visit through the planning process to the celebration. Proactively contact customers and create professional proposals by using PSAV systems. Collaborate with meeting planners, hotel personnel and PSAV operations staff to ensure all event needs are met for lighting, video, audio and scenic solutions.

Generated $2.5 million in sales. Worked with clients to execute high-end events of all types (corporate, social and weddings), through a proactive, consultative sales approach from site visit through the planning process to the celebration. Proactively contact customers and create professional proposals by using PSAV systems. Collaborate with meeting planners, hotel personnel and PSAV operations staff to ensure all event needs are met for lighting, video, audio and scenic solutions.

Specifically responsible for exhibit sales for large trade show conferences to include client contact, pre-planning, equipment coordination and set-up. Maintained excellent relationships with both internal (convention center staff), external clients and outside vendors (general service contractors and AV companies). Provide on-floor technical support or assist with set-up and break-down of equipment.

Handled all aspects of account management concerning local and nationwide clients. Proactively managed projects by preparing and presenting proposals along with building client relationships. Maintained year-round contact with existing customers while exploring new relationships with industry vendors and suppliers to ensure support of the association in the future. Managed pre-site and on-site and post-convention planning and management of all association-sponsored conventions.